Senior Associate, Medicine Security Operations

AmeriCares

2d•$56,420 - $62,000•Hybrid

About The Position

The Senior Associate, Medicine Security Operations provides key executive and compliance support for the Medicine Security (MedSec) team. This position will help the division maintain their policies and procedures, oversee recall processes, and ensure required wholesale distribution licensing is valid. The position also provides high-level administrative and operational support to the Senior Vice President and MedSec leadership, including coordinating meetings, preparing materials, tracking operational plans and budgets, supporting expense reporting, and managing travel coordination. Through compliance and executive support, the role strengthens communication, efficiency, and alignment across the MedSec team. Beyond operational and compliance support, this role plays an important part in supporting MedSec leadership shape the culture and cohesion of the Medicine Security team. The Senior Associate will help foster connection and collaboration across MedSec by supporting team meetings, communications, and planning processes that keep the division aligned and focused on a shared mission. The position will be mostly remote with an expectation to work onsite in the Stamford headquarters to support, audits, kitting events, and team meetings.

Requirements

Exceptional organizational skills with a strong focus on accuracy, documentation, and process consistency
Understanding of compliance concepts with the ability to learn and interpret regulations, standards, and policies
Ability to manage complex information (policies, audits, training, records) while proactively identifying gaps and driving standardization and continuous improvement
Strong collaboration and communication skills to work effectively across teams and leadership levels
Ability to manage competing priorities while meeting deadlines and maintaining high-quality output, supporting both operational and executive priorities
Ability to identify compliance gaps, interpret audit findings, support root cause analysis, and help implement corrective and preventive actions
Familiarity with data tracking and operational management tools such as SharePoint, Excel, and / or similar platforms
Strong professional writing skills, including the ability to draft and edit presentations, compliance documentation, and internal and external communications to a high standard of clarity and quality
Ability to handle sensitive information (audits, compliance issues, executive communications) with confidentiality, sound judgment, and professionalism
Ability to effectively organize, track, and maintain large volumes of information across policies, audits, training materials, and communications
Ability to drive adoption of new processes, policies, or tools across teams
US work authorization without restriction is required for this role.
Candidates must be currently living within a commutable distance to Stamford, CT US headquarters office, going approx 5 times a quarter in person

Nice To Haves

Fluency in languages that are spoken in at least one of our core locations (India, Philippines, Tanzania, El Salvador, Puerto Rico, Colombia, etc.), in addition to English.

Responsibilities

Actively model and contribute to Americares values, work culture and mission
Engage in and contribute to team spaces with openness, global competencies, and a growth mindset
Provide high-quality administrative support to SVP, Medicine Security by managing calendar and scheduling, coordinating travel arrangements, developing social media communication, organizing team meetings, and other activities
Provide administrative support to MedSec leadership team, including meeting coordination, expenses & travel, team building activities, developing presentation materials, action tracking, reporting, budgeting support, communications, and departmental planning to improve team efficiency and alignment
Support cross-functional programs, including partner renewals, process tracking, and issue resolution, while improving workflows and ensuring timelines and requirements are met
Support the development, standardization, maintenance, and annual review of policies, procedures, and process documentation to ensure alignment with regulatory requirements and operational consistency; coordinate audit responses and findings to ensure adherence to wholesale distribution and other regulatory standards
Ensure alignment across SOPs, training materials, and business process documentation; support compliance training initiatives and track staff training completion and records
Manage recalls, monitor inventory for compliance issues, oversee records retention practices, and handle licensing renewals to ensure ongoing regulatory compliance and risk mitigation.
Other duties and responsibilities as assigned