Senior Associate, Marketing Operations

LA28•Los Angeles, CA

2d•Onsite

About The Position

LA28 is seeking a Senior Associate, Marketing Operations to join the Digital Engagement & Marketing (DIG) team. This role is crucial for driving the DIG department forward with an operational mindset, working closely with the Marketing team and various cross-functional stakeholders. The position sits at the intersection of strategy and execution, managing project timelines, cross-functional campaigns, and critical Games-time planning. The successful candidate will act as a project manager for projects spanning social media, digital content, website, mobile app, email marketing, and fan/spectator communications. This role is key in protecting the LA28 brand and contributing to the legacy of the Olympic and Paralympic Movement from the perspective of fans and athletes. The ideal candidate is detail-oriented, hands-on, and thrives at the intersection of digital marketing, project management, and communications. This role reports to the VP, Marketing and Digital Engagement.

Requirements

Minimum 4+ years of direct experience in sports business, marketing operations or related marketing environment
Strong operational and program execution skills required with a keen focus on accuracy, organization, and delivering high-quality work under tight deadlines
Proven ability to juggle multiple complex projects simultaneously without letting details slip through the cracks
Excellent presentation preparation skills and ability to work successfully with varied audiences (internal and external stakeholders)
Proficient in project management tools such as Smartsheet and Asana
Knowledge and first-hand experience within the sports marketing industry
Clear communicator with attention to detail
Excellent interpersonal skills including the ability to work collaboratively with individuals at all levels in the organization
Self-directed/self-starter individual with excellent organizational skills and the ability to handle multiple projects in a fast-paced environment, while maintaining a long-term, strategic lens
Possess personal drive to start a project and see it through to completion
A team player who proactively communicates with other business partners and stakeholders within other organizations to drive results

Nice To Haves

Experience in the Olympic or Paralympic Movements is a plus

Responsibilities

Act as a primary project manager for the VP, Marketing and Digital Engagement, ensuring special projects are tracked, milestones are met and deliverables are executed flawlessly
Build, maintain, and manage master project timelines for specific projects and organizational milestones
Serve as the central connective tissue between core digital functions, working closely with Integrated Marketing, Social Media, Digital Content, Web, App, and Email Marketing teams
Own the administrative and operational planning for Games-time execution, ensuring schedules, resources, and workflows are optimized from Pre-Games to Games-time readiness
Establish and maintain project management frameworks, templates, and tools like Smartsheet and Asana to streamline communication and workflows across all marketing sub-functions
Facilitate key cross-functional alignment meetings, capturing action items and driving accountability across internal teams
Represent DIG as a point of contact and ensure alignment on shifting priorities, deliverables, and deadlines for cross-functional stakeholders, external stakeholders such as USOPC, IOC, and IPC, and partners
Draft presentations on key projects to show progress reports and milestone deliverables