Senior Associate - Learning Experience Designer

Capital OneMcLean, VA
$88,800 - $101,300

About The Position

Capital One’s Enterprise Learning & Development team is seeking a Learning Experience Designer to drive impactful and innovative solutions for our Job Family Learning team. In this role, you'll partner with the business to translate intent into effective learning products using a customer-focused, iterative approach, and independently solve problems. The Enterprise Learning & Development team is at the forefront of advancing Capital One’s talent across the company. The Learning Experience Designer plays a critical role in elevating our talent through the creation of learning products and assets that help our associates be great. We are looking for someone who can independently drive learning initiatives with a product mindset, delivering data driven solutions through cross-functional collaboration to meet business and learner needs across more technical audiences. They are an expert in learning sciences, a learner advocate, and an active team player. If you are energized by creative problem solving, creating transformational learning solutions, thrive in collaborative environments through strong stakeholder relationships, and can manage through complexity and change to deliver business impact - this role is for you.

Requirements

  • Bachelor’s degree or military experience
  • At least 2 years of experience in training design or development delivery, or a combination of both
  • At least 1 year of experience with multimedia authoring tools like Articulate 360 or other online interactive e-Learning courseware
  • At least 1 year of experience applying instructional design in digital modalities
  • Experience educating, onboarding, or supporting more technical roles such as product, tech, design or other technical talent or at a tech-forward organization
  • High level of initiative, ownership, and a customer-centric mindset
  • Strong written and verbal communication skills, with ability to influence partners
  • Ability to manage ambiguity, lead through change, and deliver in a matrixed environment

Nice To Haves

  • 1+ year of experience guiding learning solutions in a corporate setting
  • 1+ year of experience with mobile content creation/curation and delivery
  • 1+ year of experience using multimedia tools (Adobe Premiere, Camtasia, or similar)
  • 1+ year of experience working with graphics tools (Adobe Photoshop, Adobe Illustrator, or similar)
  • 1+ year of experience in project management

Responsibilities

  • Partner with subject matter experts to identify learning objectives and define the scope of instructional initiatives for maximum business impact
  • Partner with other Learning & Development professionals across the Enterprise to gain efficiencies, share best practices, and optimize how we interact
  • Leverage expertise in adult learning to create high-quality and engaging learning experiences
  • Ability to work with minimal oversight, delivering high-quality results on-time without compromising quality

Benefits

  • performance based incentive compensation
  • cash bonus(es)
  • long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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