Senior Associate, Investor Services - Hybrid
About The Position
This role provides fund administration services to domestic and offshore hedge fund and private equity fund clients. Services include processing investor subscriptions and redemptions, performing anti-money laundering and due diligence checks, reporting to investors and clients, and handling investor communications and inquiries. This is a career-level professional role involving leading small, moderately complex projects or working on complex tasks requiring significant judgment, resourcefulness, and self-initiative. The role involves demonstrating specialized expertise to evaluate complex issues, develop creative solutions, and recommend new procedures.
Requirements
- Bachelor's degree with minimum 3 years’ related experience
- Advanced knowledge of Microsoft Office product suite, specifically Excel
- Overtime may be required to meet Client and Department deliverables
- Effective communication skills oral, written and active listening
- Excellent interpersonal skills and customer service orientation
- Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change.
- Work in local office 6-days per month
Nice To Haves
- Knowledge of Anti-Money Laundering and KYC procedures is a plus.
- Experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
- Experience in the financial services is a plus.
Responsibilities
- Act as main contact for fund investors and managers via email and telephone correspondence.
- Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
- Communicate pending transactions to fund management as required.
- Prepare and validate investor statements to fund accounting information.
- Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
- Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
- Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
- Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
- Comply with department policies and procedures for processing of above activities.
- Participate in system and process enhancement.
- Perform other related duties as assigned by department management.
Benefits
- medical, dental, and vision coverage
- a 401(k) plan with company match
- paid time off, holidays, and parental leave
- professional development reimbursement opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Senior
