Senior Associate, Field Support

RigUpAustin, TX
Hybrid

About The Position

The Upstream Associate, Field Support is responsible for supporting the partnership with current and prospective contractors for the Upstream Labor team at RigUp. This position collaborates with internal RigUp partners to understand all products RigUp offers and pending enhancements. The Upstream Field Coordinator both sells RigUp solutions to potential contractors and maintains relationships with current RigUp contractors.

Requirements

  • 5+ years experience in a sales, business development, client-facing and/or account manager role in the energy industry
  • High-level knowledge of oilfield drilling, completion, and production operations
  • Experience in dealing with multiple internal stakeholders to solve problems and introduce positive solutions
  • Excellent written and verbal communication skills
  • Experience with customer relationship management (CRM) and messaging platforms
  • Proficient in Microsoft and Google Suite
  • Regular, on-time attendance
  • Ability to travel 10% of the time overnight. Most travel will be done during work hours.
  • Ability to communicate effectively
  • Ability to use office equipment such as a computer and mobile device.
  • Ability to use office computer programs such as e-mail, SalesForce, and Google Suite
  • Ability to drive a non-commercial vehicle (must possess a valid driver's license)

Nice To Haves

  • Experience working in a fast-paced environment
  • Excellent organizational skills
  • Ability to execute on multiple competing priorities
  • Occasionally work in outdoor weather conditions
  • Occasionally traverse uneven surfaces
  • Occasionally remain in a stationary position, often standing or sitting for prolonged periods

Responsibilities

  • Build and maintain relationships with all RigUp consultants/contractors in the region
  • Performs Rig/Site visits multiple times per week.
  • Liaise with the internal operations department on all issues through completion of onboarding documents, customer compliance, and implementation process
  • Communicate with RigUp Consultants in a full-service capacity from onboarding through end of work with a regular cadence via in-person, voice call, or electronic means
  • Form partnerships with contractors, understanding their operations, challenges, needs and solution around those to bring value additive solutions
  • Update SalesForce with all communications.
  • Partner with the Account Executive and Account Management team on navigating sales efforts and supplement their efforts and win together.
  • Contributes to the review of documentation and processes to ensure all remain up to date and relevant

Benefits

  • Flexible paid time off for full-time employees
  • Medical, dental, and vision insurance
  • Telehealth
  • 401(k) with company matching contribution
  • Flexible remote work support where applicable
  • WFH Contribution
  • Wellness allowance
  • Calm App
  • Learning opportunities
  • Financial planning support
  • Parental leave
  • Employee Assistance Program
  • Pet Insurance
  • Opportunity to earn bonus, commission, and/or equity
  • Onsite Gym
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