Senior Associate Director, Nexus, Global AML Team

MUFG Investor Services • Halifax, NS

1d

About The Position

MUFG Investor Services is seeking a Senior Associate Director for the Global AML Team. This role involves supporting senior leadership with driving department initiatives, projects, and budget adherence. The successful candidate will take ownership of department deliverables, ensuring compliance with company and department policies and procedures related to AML, Data Governance, and Outsourcing. Key responsibilities include managing the client integration process to ensure a professional and positive experience, and handling sensitive or escalated queries from clients, investors, fund managers, or internal departments with a high standard of quality. The role also requires managing the performance of direct and indirect reports through regular one-to-one meetings, performance discussions, career coaching, and annual reviews, while fostering an environment of personal and professional development. Additionally, the position involves participating in the internal AML framework, attending service review calls, and championing team initiatives to encourage participation, feedback, and idea generation. The role also requires supporting and promoting MUFG’s core values.

Requirements

• Diploma or bachelor’s degree preferably in a business-related field or related experience
• 7+ years of AML in financial services, fund administration, asset management, banking, or client service with minimum of 5 years in a managerial capacity

Nice To Haves

• Internationally recognized AML designation is preferred

Responsibilities

• Support senior leadership with driving department initiatives, projects, budget adherence
• Taking ownership of department deliverables while ensuring adherence to company and department policies and procedures relating to AML, Data Governance and Outsourcing
• Managing the client integration process and ensuring the experience is professional and positive for all parties involved.
• Manage as appropriate any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers, or internal MUFG Departments adhering to a high-quality standard.
• Manage and own the individual performance of direct and indirect reports through regular one to one meetings, regular performance discussions, career coaching, and development as requested, annual performance reviews as per company standards. Assist direct reports with the performance management and development of their teams. Foster a professional environment of encouraging personal and professional development.
• Be part of internal AML framework and participate in regular service review calls with assigned Client(s), CSMs, and other internal departments.
• Champion initiatives within your team, encouraging participation, constructive feedback, and idea generation from the team members.
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

Benefits

• Careers site with everything you'd expect working with one of the fastest-growing businesses at one of the world’s largest financial groups
• Vibrant CULTURE
• Connected team
• Love of innovation
• Laser client focus

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree