Senior Associate, DashMart - Growth Strategy & Operations

DoorDash USA•Washington, DC

9d•$87,000 - $128,000•Hybrid

About The Position

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today! We are hiring two Senior Associates within our DashMart Strategy & Operations team to contribute to several different growth initiatives across the platform. You’ll identify opportunities to increase volume and customer engagement via platform level initiatives, category growth levers, pricing, promotions, quality, and merchandising initiatives with the goal of increasing consumer volume within the DashMart offerings. You’ll work closely with Category Management, Product, Marketing, Finance, CRM, and Strategy & Operations partner by leading cross-functional initiatives, conduct deep-dive analyses, and help shape DashMart’s growth strategy while delivering measurable business results. You’ll be considered for two roles throughout the interview process and we align based on role fit, which scope is best for you based on your past performance & interview feedback. This role sits at the intersection of strategy, operations, and product. The best operators today are rapidly prototyping ideas, building mocks for user research, putting together product visions, and synthesizing complex analyses — all with the leverage of AI tools. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. The scope of this role will continue to evolve as AI tools become more powerful and accessible, and we want someone who finds that trajectory exciting rather than unsettling. We operate in a hybrid model and spend a few days a month in person together in-office and at team offsites! All employees that work on DashMart spend some time visiting DashMarts as well to understand the operation.

Requirements

2-4+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience).
You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad.
You're entrepreneurial. You have a bias for action and are able to build things from the ground up.
You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel.
You solve problems from first principles. You have a talent for synthesizing complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process
You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment
You're energized by AI tools — and you actively experiment with them. You don't wait to be told how to use a new tool; you've already tried it. You bring a builder's mindset to AI: using it to automate the repetitive, accelerate the analytical, and unlock work that would otherwise require a larger team. You're comfortable with a role whose scope will continue to shift as AI becomes more capable, and you see that as an opportunity rather than a threat.
You have a completed Bachelor’s Degree ideally in business management, economics, finance, marketing or a related Business field.

Responsibilities

Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers and categories.
Operate. Own tracking dashboards and manage week over week metrics to drive high quality operations.
Analyze. Build models using Excel and SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments — and increasingly, use AI to accelerate and deepen that analysis.
Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes
Build with AI. You'll use AI tools to rapidly prototype consumer-facing ideas, create mocks for user research sessions, synthesize qualitative Cx feedback at scale, and develop product visions — compressing what used to require weeks and multiple teams into a single afternoon. You'll be expected to push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team.
Lead, collaborate and Influence. You’ll partner with and influence cross-functional teams including growth, quality, design, marketing, partnerships and product team to build and scale the Grocery business.