Senior Associate, Card Product Strategy

JPMorgan Chase & Co.•Wilmington, DE

About The Position

As a Senior Associate, Card Product Strategy, you will focus on growth and implementing new products and features for our High Net Worth (HNW) customer segment globally. The ideal candidate will enjoy building and leveraging cross-functional partnerships to deliver key product initiatives and strategic priorities, bringing a strong analytical skillset and a customer-first mindset to problem solving and execution.

Requirements

3+ years of financial services product strategy, product development, or consulting experience
Proactive, results-driven, and detail-oriented, with the ability to prioritize and manage multiple initiatives and deliverables at the same time
Excellent analytical skills and ability to structure complex problems
Strong interpersonal and communications skills, with affinity for building relationships and collaborating across teams
Proficient MS Excel and PowerPoint skills
Intellectual curiosity and ability to learn new subjects quickly
BA degree or equivalent required
Credit card or payments industry experience
Customer-obsessed, with experience analyzing customer insights and data
Financial acumen, with familiarity with a product P&L
Experience working with High Net Worth clients and/or in luxury goods & services

Responsibilities

Support development of our product line strategy for HNW card products through industry awareness and competitive insights, market research studies, and customer segmentation and behavior analysis
Serve as a subject matter expert for the HNW customer segment and the products and benefits that serve these customers
Collaborate on global expansion efforts.
Partner with cross-functional teams to deliver on our product roadmap.