Senior Associate, Capability Strategic Lead

New York Life•New York, NY

2d•$100,000 - $143,000•Hybrid

About The Position

The Capability Strategy Lead defines and evolves the foundational business and digital capabilities required to deliver a best-in-class advisor experience – today and in the future. This role takes a holistic, enterprise view across people, process, technology, and data to ensure FX is intentionally building the capabilities needed to execute strategy, rather than delivering disconnected solutions.

Requirements

Bachelor’s degree required
3-5+ years of experience in strategy, consulting, operating model design, or transformation roles
Experience working across business and technology teams
Strong structured thinking and problem-solving skills
Comfort operating in complex, matrixed environments
Strong communication skills including experience in developing executive level presentations
Collaborative work style and leadership presence with ability to effectively interact and earn trust of peers and senior management across the organization
Self-starter with a passion to deliver results

Nice To Haves

MBA or advanced degree a plus

Responsibilities

Define core FX capabilities aligned to strategic priorities and advisor needs.
Assess current-state maturity and identify structural capability gaps.
Establish clear capability definitions and success criteria.
Design future-state capability models and target operating concepts.
Partner with product, technology, and operations teams to translate capabilities into solutions.
Support sequencing of capability build across the FX roadmap.
Ensure capability development is coordinated across initiatives and teams.
Identify dependencies and integration risks early.
Support consistent execution through alignment with program and product leaders.