Senior Associate, Business Continuity Management

Capital One • McLean, VA

3d • $87,700 - $110,100 • Remote

About The Position

As a Senior Risk Associate in Card Risk, you will support the development, delivery, and iteration of horizontal risk management programs, with a primary focus on Business Continuity Management (BCM). You will serve as a technical point of reference who bridges the gap between enterprise policy and line-of-business (LOB) execution. You will be responsible for ensuring that our resiliency strategies are not just compliant, but optimized for the evolving threat landscape of the Card business.

Requirements

• Associates degree
• At least 1 year of Risk Management or Project Management experience

Nice To Haves

• Proven experience in Business Continuity, Crisis Management, or Operational Risk.
• Strong analytical skills with the ability to translate data into actionable risk insights.
• Exceptional written and verbal communication skills, specifically in slide-writing and executive storytelling.

Responsibilities

• Design and execute horizontal risk initiatives across Card, ensuring consistency in the Business Continuity program.
• Proactively probe existing processes to uncover operational risks and propose enhancements to program roadmaps and strategies.
• Consistently produce high-quality risk assessments and data-driven reports, demonstrating autonomy in judgment while knowing when to escalate complex blockers.
• Own your development journey, staying ahead of industry trends in BCM and operational resilience to act as a "beacon" for Business partners.
• Create compelling "stories" via slides and verbal briefings to influence stakeholders and leaders on risk mitigation outcomes.
• Act as a technical reference in BCM, providing guidance to Risk Managers, Plan Owners, and Plan Managers and challenging existing thinking to improve Card's stability.
• Tailor communication to diverse audiences, from technical teams to Director-level leadership, ensuring clarity and organizational buy-in.
• Participate in process assessments and participate in risk evaluations, effectively navigating ambiguity with minimal guidance.
• Analyze disparate data points across Card Risk to identify broader trends and impediments, making linkages beyond your immediate scope to drive systemic change.
• Challenge existing norms with tact, providing helpful paths to problem-solving rather than just identifying gaps.
• Demonstrate sound judgment in determining when an analysis is complete and when a risk requires immediate leadership escalation.
• Partner with internal and external LOB customers to jointly develop resiliency solutions that meet their specific operational needs while maintaining enterprise standards.
• Actively lead team meetings and agile standups, pulling people together to build mutuality and leverage the broader network for project success.
• Informally coach more junior associates and contribute to the team’s collective toolset and knowledge base.

Benefits

• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree