Senior Associate, Builder

Housecall Pro•Denver, CO

10d•Hybrid

About The Position

At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. As an Associate Builder, you are a curious and adaptable professional with a passion for using modern technology to improve real-world workflows. You thrive in ambiguity and actively seek out opportunities to make work more efficient and impactful. You begin by getting to know the business—how it operates and where teams need the most support—and then apply that understanding to build tools that optimize operations. You are a hands-on builder who enjoys uncovering challenges and creating lasting value through digital tools. You must be in or near the Denver area, and you will be in office 3 days per week. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

Requirements

4+ years of professional experience, or equivalent work experience
1-2 years experience using AI or automation tools to increase quality and efficiency of work; prefer 2+ years working with automation tools (i.e. Zapier)
Familiarity with one or more generative AI platforms (i.e. ChatGPT, Gemini, Claude...)
Experience in building automations (i.e. Zapier, n8n, Airtable...)
Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
Bachelor's degree or equivalent work experience

Nice To Haves

Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and possess a demonstrated history of successfully pivoting or starting over in life and work
Adaptability and openness to new challenges
Strong sense of initiative and accountability
Comfort with ambiguity and a proactive learning mindset
Confidence in building and maintaining effective relationships with stakeholders
High-level presentation skills with the ability to communicate ideas clearly

Responsibilities

Design and build AI-enabled workflows and digital solutions from scratch
Identify and diagnose inefficiencies within assigned business functions
Implement scalable process improvements using no-code/low-code tools and AI
Embed within cross-functional teams as a hands-on solutions builder
Research and test emerging AI tools to solve real business problems
Translate team-specific challenges into problem statements solvable with automation
Document findings and present digital prototypes to stakeholders
Manage assigned projects to deliver consistent, high-quality results on time
Measure and evaluate the impact of the digital solutions you implement
Proactively bring new capabilities to the business before they are requested