Senior Associate, Brand Tech, Governance and Content Management

Capital One • McLean, VA

1d • $87,700 - $120,100 • Remote

About The Position

As a Senior Associate, Brand Tech, Governance and Content Management, you will play a critical role in scaling Capital One’s technology brand across international markets. Working at the intersection of brand strategy, channel operations, and governance, you will serve as the primary orchestrator for how we showcase our technology stories globally. You will be responsible for building the operational systems that allow our Brand Tech team to distribute marketing efficiently and responsibly across our international geographies. This includes designing the channel ecosystems for each geo, developing and standardizing review processes, and leading the execution of our content strategy through web and social platforms.

Requirements

• Bachelor’s Degree or military experience
• At least 3 years of experience in marketing operations or content management
• At least 2 years of experience managing site and social content
• At least 1 year of experience in Brand Governance, identifying, evaluating and taking action to mitigate brand risk

Nice To Haves

• Experience in international market expansion or managing marketing in a highly regulated industry
• Experience navigating complex legal and compliance review cycles
• Proficiency with social media management tools (such as Sprinklr, YouTube) and Content Management Systems (CMS)
• Exceptional written and verbal communication skills
• Strong problem solving and analytical skills
• Ability to self-manage and escalate potential roadblocks

Responsibilities

• Build and maintain our international Brand Tech social and content governance roadmap.
• Define the channel ecosystem for each international market, managing complexities like geo-fencing, dark posting, and language requirements.
• Serve as the main point of contact for all reps on social, content, and channel operations.
• Develop and optimize standardized review processes for blogs and social content across all international geographies.
• Lead the operational execution of our social channels, including scheduling, publishing and aligning with partner teams to follow all required Brand processes.
• Author the international Brand Tech blog articles in the content management system (CMS) and partner with the brand strategists and content engine team to keep the landing pages well-managed and optimized.
• Lead international Brand Tech channel reporting (social, blog, site).
• Collaborate with partner teams to report on page performance, make recommendations and incorporate findings into the broader reporting structure.
• Partner closely with our content engine team to ensure global Brand Tech site alignment.
• Attend content syncs to prevent duplication of work, and gain leverage from shared resources.

Benefits

• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior