Senior Assistant Director

UNC-Chapel Hill•Chapel Hill, NC
•Onsite

About The Position

The Office of Scholarships and Student Aid (OSSA) seeks a creative, enthusiastic, and organized Senior Assistant Director. This full-time, permanent EHRA Non-Faculty position reports to the Senior Associate Director of the Office of Scholarships and Student Aid and provides on-site services at the UNC School of Medicine for all seven divisions of the Department of Health Sciences, under the direction of the Department of Health Sciences Associate Chair for Administration. The position provides financial aid counseling and application support to current and prospective Department of Health Sciences students, reviews aid applications and related data, determines eligibility under applicable rules and guidelines, and makes financial aid award decisions on behalf of the University. The Senior Assistant Director serves as a liaison among School of Medicine and University offices and collaborates with OSSA and Enrollment partners to align School of Medicine financial aid and scholarship practices with the Division of Enrollment’s mission and goals. The role also contributes to financial aid and communications strategy for graduate and professional students in collaboration with communications and aid colleagues. Familiarity with HIPAA, OSHA, FERPA regulations, and university rules and policies is expected.

Requirements

  • Experience with federal and state regulations and loan programs.
  • Experience counseling students.
  • Demonstrated ability to perform work accurately and with attention to detail.
  • Strong customer service and collaborative work skills.
  • Outstanding written and verbal communication skills.
  • Exceptional organizational and time-management skills.
  • Strong work ethic.
  • Familiarity with HIPAA and OSHA regulations, FERPA regulations, and university rules and policies.

Nice To Haves

  • Experience working with financial aid systems is strongly preferred.

Responsibilities

  • Provide financial aid counseling to current and prospective Department of Health Sciences students in person, by phone, email, and virtual platforms.
  • Assist students with the financial aid application and disbursement process.
  • Review financial aid application data, FAFSA data, and other applications for financial assistance.
  • Apply federal and state administrative rules and regulations, and institutional guidelines, to determine eligibility for financial aid, scholarships, and fellowships.
  • Make financial aid award decisions and commit funds on behalf of the University.
  • Act as a liaison to other School of Medicine offices and University offices, including the Cashier’s Office and the Registrar’s Office.
  • Collaborate with OSSA and Enrollment partners to ensure School of Medicine Department of Health Sciences financial aid and scholarship practices and policies align with the Division of Enrollment’s mission and goals.
  • Contribute to the financial aid and communications strategy for graduate and professional students in collaboration with the Senior Assistant Director for Communications and Outreach and other graduate and professional aid colleagues.
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