Senior Assistant Caseworker, Office Support

State of Utah • Vernal, UT

2d • Hybrid

About The Position

The Division of Child and Family Services is seeking a motivated and detail-oriented Senior Assistant Caseworker, Office Support, to help maintain efficient office operations within a child welfare setting. This position requires strong organizational skills, professionalism, and the ability to work in a fast-paced environment while supporting staff, clients, and community partners. The ideal candidate will be dependable, customer service focused, and capable of managing a variety of administrative responsibilities with accuracy and confidentiality.

Requirements

• Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Has worked with the State's social welfare database system, SAFE.
• Adobe Pro, Google and Microsoft experience.
• Must have a current and valid Utah drivers license.
• May require 24-hour on-call services/time.
• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
• Must have a valid Utah driver’s license.
• The State of Utah requires all employees to physically work inside the State of Utah Boundaries.
• Moderate - Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time.

Nice To Haves

• Motivated and detail-oriented.
• Strong organizational skills.
• Professionalism.
• Ability to work in a fast-paced environment.
• Dependable.
• Customer service focused.
• Capable of managing a variety of administrative responsibilities with accuracy and confidentiality.

Responsibilities

• Serves as a clerical resource to professional child welfare social work staff by providing direct client and case related support services.
• Answering phones, greeting visitors and clients.
• Assigning state vehicles to staff.
• Scheduling repairs and maintenance for state vehicles.
• Taking and distributing meeting minutes.
• Assisting with supervised visits.
• Transporting youth and clients.
• Maintaining files and records.
• Assisting with additional office and case support functions as assigned.
• Assisting in covering the reception area.
• Greet and assist walk-in clients.
• Receive incoming telephone calls and directs them to the appropriate staff member.
• Process received mail daily.
• Mailing certified mail to clients; tracking in SAFE case system.
• Creating, maintaining, scanning, and/or archiving files, reports, etc.
• Assigning state vehicles to office staff.
• Scheduling repairs and preventative maintenance for state vehicles.
• Retrieving files for workers, AGs, supervisors, and audits.
• Maintaining the upkeep of office equipment.
• Taking and transcribing minutes at meetings.
• Transportation of clients and children.
• Supervise and monitor visits.
• Other duties as assigned.

Benefits

• Eligible for a full benefits package.
• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed