Senior Assistant Caseworker, Office Support

State of Utah Office of the Governor • Vernal, UT

4d • Hybrid

About The Position

The Division of Child and Family Services is seeking a motivated and detail-oriented Senior Assistant Caseworker, Office Support, to help maintain efficient office operations within a child welfare setting. This position requires strong organizational skills, professionalism, and the ability to work in a fast-paced environment while supporting staff, clients, and community partners. The ideal candidate will be dependable, customer service focused, and capable of managing a variety of administrative responsibilities with accuracy and confidentiality.

Requirements

• With previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Has worked with the State's social welfare database system, SAFE
• Adobe Pro, Google and Microsoft experience.
• Must have a current and valid Utah drivers license.

Responsibilities

• Serves as a clerical resource to professional child welfare social work staff by providing direct client and case related support services.
• Answering phones, greeting visitors and clients, assigning state vehicles to staff, scheduling repairs and maintenance for state vehicles, taking and distributing meeting minutes, assisting with supervised visits, transporting youth and clients, maintaining files and records, and assisting with additional office and case support functions as assigned.
• Assisting in covering the reception area
• Greet and assist walk-in clients
• Receive incoming telephone calls and directs them to the appropriate staff member.
• Process received mail daily
• Mailing certified mail to clients; tracking in SAFE case system
• Creating, maintaining, scanning, and/or archiving files, reports, etc.
• Assigning state vehicles to office staff
• Scheduling repairs and preventative maintenance for state vehicles
• Retrieving files for workers, AGs, supervisors, and audits
• Maintaining the upkeep of office equipment.
• Taking and transcribing minutes at meetings
• Transportation of clients and children
• Supervise and monitor visits
• Other duties as assigned

Benefits

• This position is eligible for a full benefits package.
• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed