Senior Asset Protection Specialist

Kroger•Compton, CA

About The Position

Protect company assets by effectively executing safety, inventory recovery, and theft reduction programs. Help reduce lost inventory, time, and assets, and monitor surveillance equipment and systems. Identify, observe, and apprehend shoplifters and others involved in criminal activity affecting the company. Support district Asset Protection (AP) managers with implementing and overseeing AP initiatives. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED.
At least 2 years of retail Asset Protection experience.
Demonstrated ability to train others and maintain integrity, honesty, and professionalism.
Ability to diffuse confrontational situations.
Exceptional customer service skills.
Excellent oral and written communication skills.
Ability to perform the essential job functions with or without reasonable accommodation.
Frequently stand and/or walk for long periods.

Nice To Haves

Bachelor's degree.
Multi-store Asset Protection experience.
Wicklander Certification.
Operational knowledge of CCTV systems.

Responsibilities

Conduct plainclothes surveillance to detect internal and external loss within a store environment.
Conduct internal and external investigations, report findings to appropriate stakeholders, and apprehend individuals involved in illegal acts.
Assist district AP managers with recruiting, screening, selecting, training, and scheduling AP specialists.
Coach AP specialists, provide feedback and skill-development support, and provide input on performance reviews.
Review AP case management system entries weekly for completion, accuracy, and integrity; coach AP specialists on reporting and decision-making.
Work with the organized retail crime (ORC) investigator to identify training opportunities for AP specialists related to recognizing booster activity and conducting booster interviews.
Comply with federal, state, and local laws, as well as company policies and procedures.
Identify and resolve conditions and behaviors affecting shrink, safety, and profitability by auditing for compliance and communicating awareness.
Conduct physical security checks and recommend ways to prevent loss and improve profitability.
Partner with law enforcement, prepare case reports for criminal prosecution, complete thorough reports on AP activities, and testify in court and labor hearings on behalf of the company.
Serve as a district and division liaison to identify and develop solutions and increase awareness of asset protection opportunities.
Support district AP managers in executing asset protection initiatives.
Ensure asset protection strategies are implemented and effective at the store level.
Test the functionality of store asset protection equipment, including EAS, Lane Hawk, and CCTV, during store visits.
Travel to locations throughout the division and maintain the ability to work a varied schedule and weekends.