Senior Assessment Associate

Appalachian State University•Boone, NC

About The Position

The Office of Institutional Research, Assessment and Planning (IRAP) is a department within the division of Academic Affairs. In its institutional research function, it is responsible for collecting and analyzing institutional data and reporting it to the UNC System, the campus, and the public. The assessment function of IRAP supports the assessment of academic programs, educational support programs, and administrative offices. It consults with university personnel to develop and implement processes to improve the functioning of their respective programs and offices. It also maintains a web-based assessment reporting program used by offices and programs to record their assessment plans and activities. The assessment function is also responsible for developing and deploying online surveys used for academic and administrative data gathering. This position works with the Director of Institutional Effectiveness and Accreditation in carrying out all of these assessment-related functions and works collaboratively with colleagues in IRAP and department leaders across the institution.

Requirements

Master’s Degree from an accredited college or university
Ability to organize and coordinate multiple projects, meet deadlines, and adapt to change
Experience with assessment/program evaluation/institutional effectiveness
Knowledge of the process and practice of learning outcomes assessment in higher education
Expertise with qualitative and quantitative methods of research and analysis
Demonstrates professionalism, tact, and discretion when interacting with faculty, staff, and other stakeholders
Excellent written and oral communication skills with the ability to adapt messages to a range of constituents

Nice To Haves

Master’s degree in higher education, public administration, social science, statistics or related field of study
Experience in higher education setting
Experience with survey software such as Qualtrics
Advanced knowledge of Microsoft Excel or other spreadsheet software
Experience with statistical analysis applications such as SPSS or SAS

Responsibilities

Consult with administrative and educational support units regarding their annual assessment efforts
Consult with academic departments and programs on their student learning outcomes and their annual assessment efforts
Provide leadership and support for program reviews, including maintaining the calendar and documentation
Work closely with the Director of Institutional Effectiveness and Accreditation and the University Academic Assessment Council in developing and regularly reviewing guidelines for institutional effectiveness
Maintain the University’s system for accreditation reports, program reviews, and assessment plans and reports
Assist with institutional-level survey administration and data analysis as needed
Update the institutional effectiveness section of the IRAP website
Support General Education assessment efforts
Provide support for university accreditation efforts
Develop and lead professional development around continuous improvement and best practices in assessment
Other duties as assigned by the Director of Institutional Effectiveness and Accreditation