Senior AR/Collections Specialist
About The Position
Reconciliation of assigned customer accounts with open balances, collection of Invoices, submitting adjustments to correct billing errors. Communicate with the customer to request information and collect outstanding balances. Report on reconciliation and collection status for assigned accounts and take an active role in developing relationships with customers to facilitate the collections process. Prepare lien releases for customers to get paid on invoices. This would also include subcontractor and supplier releases to get our payment. Assisting with the resolution of any issues with the field, dispatch, billing and/or Management regarding processes that are creating collection problems. Process credits and adjustments for bad invoicing, scopes of work under warranty and other various billing issues. Answer customer questions or work with analyst assigned to the account to resolve any issues. Additional duties as assigned.
Requirements
- Bachelor's Degree in Accounting/Finance/Economics or related field highly preferred
- 3 + years of AR/Collections experience
- Construction or Engineering industry experience
- Detailed knowledge of invoicing, and writing up various billing adjustments.
- Proficient in Excel
- Strong problem solving and communication
- Must be analytical, detailed oriented, a self-starter, highly organized, highly accurate, flexible and a team player.
- Ability to research customer claims, disputes and problem situations and utilize investigative skills to analyze Invoice disputes and internal documentation to resolve claims as appropriate.
Responsibilities
- Reconciliation of assigned customer accounts with open balances
- Collection of Invoices
- Submitting adjustments to correct billing errors
- Communicate with the customer to request information and collect outstanding balances
- Report on reconciliation and collection status for assigned accounts
- Take an active role in developing relationships with customers to facilitate the collections process
- Prepare lien releases for customers to get paid on invoices
- Prepare subcontractor and supplier releases to get our payment
- Assisting with the resolution of any issues with the field, dispatch, billing and/or Management regarding processes that are creating collection problems
- Process credits and adjustments for bad invoicing, scopes of work under warranty and other various billing issues
- Answer customer questions or work with analyst assigned to the account to resolve any issues
- Additional duties as assigned
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Senior
Number of Employees
1,001-5,000 employees
