AR Specialist (Collections)

Michael Fuller Group • Mentor, OH

1d

About The Position

The primary responsibility of the A/R Specialist is to apply cash receipts to customer accounts accurately and timely. The A/R Specialist will need to work in a fast-paced environment and must be familiar with a wide variety of the field’s concepts, practices, and procedures. A wide degree of creativity and latitude and the ability to research and come to conclusions independently is expected.

Requirements

• 1-3 years of experience in accounts receivable
• B2B preferred
• Advanced knowledge of cash application and general accounting principles
• Efficient, highly organized, and detail-oriented
• Able to prioritize and meet deadlines
• Excellent oral and written communication skills
• Exhibits customer focused behavior such as building positive relationships
• A sense of urgency and high desire to continuously improve processes
• Excellent analytical and creative problem-solving skills
• Able to make decisions independently based on investigation and judgment, as well as ability to discern when to escalate issues
• Able to function independently and as a member of a team in a fast-paced environment
• Mobility and dexterity to move around office settings including accessing file cabinets or storage and navigating to different workstations.
• Must be able to remain stationary for extended periods of time and engage in some repetitive motion.
• Standing, walking and sitting for extended periods of time.

Nice To Haves

• An associate degree in accounting or related field is preferred, however relevant career experience may be accepted in lieu of degree

Responsibilities

• Daily cash application of cash receipts to customer accounts
• Reconcile cash postings for accuracy
• Research and resolve customer discrepancies, unapplied credit memos, short pays, and misapplied payments
• Follow up with customers via calls and emails to collect payment on past due invoices
• Handle inbound calls and respond to emails
• Work collaboratively with internal departments to resolve issues and customer-related disputes
• Other duties and responsibilities as assigned to support A/R Department

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree