AR Collections Specialist

Renovo Solutions • Irvine, CA

8d

About The Position

We are seeking a detail-oriented and proactive Billing and Collections Specialist to join our finance team. The ideal candidate will be responsible for supporting the billing process, ensuring accurate invoicing, and pursuing the collection of outstanding invoices. This role requires strong organizational skills, attention to detail, and effective communication abilities to maintain positive client relationships.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred
• Proven experience as a Billing and Collections Specialist or similar role
• Strong understanding of billing and collections processes, including relevant laws and regulations
• Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook)
• Excellent organizational skills and attention to detail
• Strong communication and negotiation skills
• Ability to work independently and manage multiple priorities in a fast-paced environment

Nice To Haves

• Experience with Sage Intacct, Cashpro
• Knowledge of time and materials and contract billing practices
• Knowledge of invoice and payment portals including online invoice upload

Responsibilities

• Prepare and issue accurate invoices to clients based on agreed terms
• Ensure all billing transactions are recorded correctly and in a timely manner
• Collaborate with other departments to ensure billing requests are submitted timely
• Monitor and reconcile billing discrepancies and address any issues promptly
• Review and obtain necessary approvals for all credit memos
• Upload invoices and supporting documentation into customer portals when necessary
• Track outstanding accounts receivable to ensure timely collection of payments
• Process deposits and apply payments to invoices in an accurate and timely manner
• Analyze aging reports and develop strategies to address overdue accounts
• Contact clients regarding overdue invoices and follow up on payment schedules
• Resolve any disputes related to invoicing or payments in a timely manner
• Maintain accurate records of collection activities and client interactions
• Generate and review regular reports on accounts receivable, billing status, and collection efforts
• Prepare detailed documentation for internal and external audits
• Provide exceptional customer service by addressing client inquiries and resolving billing-related issues
• Communicate effectively with clients to maintain positive relationships and ensure satisfaction
• Identify opportunities to streamline billing and collections processes for increased efficiency
• Implement best practices and standard operating procedures for billing and collections activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees