Senior Aquatics Specialist

Petco•Lake Charles, LA

1d•Onsite

About The Position

The Senior Aquatics Specialist ensures aquatic life in the Pet Care Center receives appropriate care by following operational guidelines, policies, and procedures. The role maintains aquatic systems, assesses aquatic animal health and conditions, and takes appropriate actions such as medicating, changing water, or removing animals from sale. The specialist also places aquatic life and special orders, supports inventory management, and ensures aquatic life and merchandise are stocked, priced, and displayed appropriately. Serving as a primary resource for guests and Pet Care Center partners, the specialist provides aquatic education and care guidance using Petco’s selling model. The position also trains and educates other partners, completes physical inventory counts and digital paperwork, and helps analyze department inventory data and recommend improvements. Duties include routine housekeeping and other assigned projects. The role requires a flexible schedule, including evenings and weekends.

Requirements

At least one year of experience working with and/or caring for freshwater and marine aquatic life.
High level of knowledge of aquatic life and an aptitude for sales techniques.
Professional appearance and demeanor, and a genuine interest in animals and their care.
Good interpersonal and verbal communication skills for interacting with the public, partners, leaders, and external veterinary partners.
Completion of all assigned Petco Animal Care training programs.
High school diploma or equivalent (GED).
Proficiency in mathematics and basic accounting relationships.
Ability and willingness to work a flexible schedule, including evenings and weekends.
Ability to bend, kneel, move merchandise weighing up to 50 pounds as necessary, and stand for long periods.

Responsibilities

Ensure aquatic life receives appropriate care by following operational guidelines, policies, and procedures.
Complete aquatic maintenance and assess and address aquatic life health and conditions, including medicating, changing water, or removing animals from sale as appropriate.
Create Companion Animal Incident Reports as needed.
Complete and apply training programs, maintain expertise, and educate other Pet Care Center partners in aquatic care and maintenance.
Place aquatic life orders and special-order requests to maximize sales and inventory and meet customer needs.
Serve as the primary resource for guests and Pet Care Center partners on aquatic education and care, using the selling model.
Participate in aquatic life physical inventory counts.
Collaborate with the CAL to analyze department inventory management data and CAPI results and recommend improvements.
Stock, price, and display aquatic life and merchandise, and complete routine housekeeping such as aquarium system maintenance, sweeping, mopping, and dusting.
Complete required digital paperwork, including water test results and receiving purchase orders, accurately and on time.
Perform additional duties and projects as required or assigned, with or without regular supervision.
Use selling behaviors to identify and address guests’ needs.
Follow safety protocols to help maintain a safe environment for partners, guests, and pets.
Work collaboratively to support pets’ health and wellness needs.