Aquatics & Wellness Specialist

YMCA•Quakertown, PA

3d•Onsite

About The Position

The Aquatics & Wellness Specialist works across the Aquatics Center and Health & Wellness spaces, helping maintain a safe, welcoming, inclusive, and clean environment for YMCA members. The role combines lifeguard responsibilities with member support in the Wellness Center, including answering questions, demonstrating safe equipment use, monitoring members, and supporting membership retention and wellness initiatives. Training is provided on job expectations, and lifeguard certification training is available if necessary.

Requirements

Must be at least 18 years old.
Relevant experience in aquatics and wellness environments.
Must maintain physical fitness appropriate to the job responsibilities.
Must possess and maintain a current American Red Cross Lifeguard certification; training is provided if necessary.
Must be physically able to stand for extended periods, swim and tread water, and lift or move equipment weighing up to 50 pounds.
Ability to communicate effectively, provide exceptional member service, and resolve issues with a solution-focused approach.
Ability to foster positive relationships and maintain a professional demeanor with members, staff, and the community.

Nice To Haves

High school graduation is preferred.

Responsibilities

Maintain a presence in the Aquatics Center and Health & Wellness spaces, with shifts divided between the two roles.
Complete Listen First training or attend it within three months of starting.
Monitor members in the Aquatics Center to help ensure their safety.
Respond promptly and appropriately to emergencies according to the emergency action plan.
Report accidents, incidents, and equipment issues promptly, and complete required reports accurately by the end of the shift.
Conduct pool chemical tests and respond to results according to established procedures to support water safety and quality.
Know and enforce Wellness Center Guidelines to maintain a safe, welcoming, and inclusive environment.
Understand Wellness Center equipment and its proper use and safety protocols; answer member questions and provide instruction as needed.
Monitor members’ form and equipment use, offering assistance and guidance as needed.
Communicate equipment malfunctions to the Health and Wellness Supervisor promptly.
Complete the Wellness Center Shift Responsibilities & Cleaning log, including wiping high-touch surfaces, picking up debris, spot-cleaning mirrors, and organizing equipment.
Maintain the overall cleanliness of the Wellness Center and coach members to wipe down equipment before and after use.
Check cleaning supplies and PPE inventory in the assigned area and communicate supply needs to the supervisor.
Support membership retention and Wellness Initiatives through clear communication and active participation in organizational goals.