Senior Applications Specialist

City of Ann ArborAnn Arbor, MI
$91,000 - $108,000

About The Position

Delivers consulting and support services for third party software systems and custom in-house data exchange and integration services. Recommends business process improvements, systems analysis, system compatibility testing and software systems installations. Provides software support by maintaining, patching, upgrading and troubleshooting business applications. Serves as a lead technical and functional resource coordinating with multiple service areas, stakeholders, vendors, and Information Technology staff to support enterprise application strategy, continuous improvement initiatives, systems integration, and long-term operational sustainability. The Senior Applications Specialist – Public Services assists Information Technology leadership in evaluating, planning, prioritizing, and implementing enterprise business application solutions that support citywide operational objectives, improve organizational efficiency, and align technology investments with long-term business needs.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5-7 years of experience in application programming, application support, or a related technical role.
  • Strong knowledge of personal computer hardware and software.
  • Experience using Geographic Information Systems (GIS).
  • At least 3 years of experience with Microsoft SQL Server.
  • At least 3 years of experience with Microsoft SSIS or a comparable ETL/integration tool (e.g., API integrations).
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Self-motivated, proactive, and able to work independently with minimal supervision.
  • Strong analytical and problem-solving skills with attention to detail.
  • The City of Ann Arbor will consider an alternative combination of education and experience.

Nice To Haves

  • Master’s degree in computer science, information technology or related field
  • Familiarity with project management principles and methodologies.
  • 3+ years of programming experience using C#, VB, and/or PowerShell.

Responsibilities

  • Delivers consulting and support services for third party software systems and custom in-house data exchange and integration services.
  • Recommends business process improvements, systems analysis, system compatibility testing and software systems installations.
  • Provides software support by maintaining, patching, upgrading and troubleshooting business applications.
  • Serves as a lead technical and functional resource coordinating with multiple service areas, stakeholders, vendors, and Information Technology staff to support enterprise application strategy, continuous improvement initiatives, systems integration, and long-term operational sustainability.
  • Assists Information Technology leadership in evaluating, planning, prioritizing, and implementing enterprise business application solutions that support citywide operational objectives, improve organizational efficiency, and align technology investments with long-term business needs.

Benefits

  • medical
  • vision
  • dental
  • paid vacation
  • sick and holiday leave
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