Senior Application Systems Administrator

Empower Pharmacy

11h•Onsite

About The Position

The Senior Application Systems Administrator plays a crucial role in enhancing pharmacy operations and business functions at Empower. By managing enterprise applications, this role ensures reliability, security, and alignment to business needs, driving significant business impact. The administrator owns the optimization of systems like Pharmacy Management and ERP platforms, using AI as a force multiplier to enhance speed, scale, and decision-making. Working within Empower's hyper-growth, highly regulated environment, the administrator meets P80-P90 talent expectations, demonstrating strategic thinking, execution rigor, and learning agility to propel the company forward.

Requirements

Proficient in enterprise application administration and optimization.
Strong understanding of AI and automation tools for system enhancement.
Excellent leadership and team management capabilities.
Skilled in regulatory compliance and data integrity best practices.
Bachelor’s degree in Computer Science, Information Technology, or related field.
Minimum of 5 years’ experience in application systems administration.
Proven track record of successfully managing enterprise applications in a regulated environment.
Demonstrated expertise in leveraging AI for operational improvements.

Nice To Haves

Experience in the healthcare or life sciences industry is a plus but not mandatory.

Responsibilities

Drive the optimization of pharmacy management systems, ERP platforms, and sales/customer-facing applications. Utilize AI-enabled capabilities to enhance performance, streamline processes, and ensure systems are secure and aligned with business objectives, thereby boosting enterprise efficiency.
Lead the integration of cutting-edge technologies to advance system capabilities. Champion the adoption of AI and automation tools to enhance decision-making speed, scale operations, and maintain a competitive edge in a rapidly evolving industry landscape.
Ensure that all systems adhere to regulatory requirements and industry standards. Collaborate with compliance teams to implement necessary updates and modifications, safeguarding data integrity and maintaining industry-leading security protocols.
Oversee the maintenance and stability of enterprise applications. Implement continuous monitoring tools to proactively identify and resolve system issues, minimizing downtime and ensuring seamless operations across pharmacy and business functions.
Establish and monitor key performance indicators (KPIs) for system performance and user satisfaction. Employ AI-driven analytics to gain insights and drive strategic enhancements, optimizing application performance and user experience.
Identify areas for process improvement and implement solutions to enhance operational efficiency. Leverage AI to automate routine tasks, freeing up resources for strategic initiatives and supporting business growth objectives.
Lead and mentor a team of application administrators. Foster a culture of innovation and learning, encouraging team members to leverage AI tools for problem-solving and system enhancements, supporting professional growth and organizational success.
Collaborate with IT, compliance, operations, and commercial teams to align application functionalities with business objectives. Facilitate communication and knowledge sharing, ensuring stakeholders are informed of system updates and improvements.
Work closely with end-users to understand their needs and challenges. Utilize AI and integration tools to enhance user workflows, improving satisfaction and contributing to a high-performance work environment.