Senior Application Engineer

HCA Healthcare • Brentwood, TN

7d

About The Position

The Senior Application Engineer contributes to and leads development, customization, and support of HCA Healthcare’s Artiva system, primarily using Artiva Architect and Artiva HCx. The work includes Artiva scripts, HTML5 functionality extensions, database definitions, workflows, interfaces, gadgets, and reports. The role also supports SQL Server processes, Stonebranch scheduled jobs, file imports and exports, and other activities. The engineer works with interfaces between Artiva, external applications, and business intelligence tools.

Working in project teams, the engineer analyzes business needs; writes and obtains approval for requirements; estimates, designs, and develops enhancements; documents unit testing; and facilitates QA testing. The position calls for a general understanding of healthcare revenue cycle processes and the ability to manage multiple priorities while building effective working relationships. At the senior level, the engineer may lead and delegate work to team members, mentor colleagues, answer project questions, gather information from business owners, and monitor quality and completion.

The role also provides technical and functional guidance, supports process design and communication of requirements to product development, testing, and education teams, and coordinates issue resolution with the Enterprise Service Desk, stakeholders, and product team. The engineer participates in an on-call rotation for after-hours operational issues and may support annual audit reviews and SLA monitoring.

Requirements

• College graduate preferred.
• Five or more years of experience.
• Technical development background and aptitude for solving logic problems.
• Ability to handle multiple projects simultaneously.
• Excellent, concise verbal and written communication skills.
• Experience with SQL coding and strong general database concepts.
• Ability to work independently with general direction and manage multiple priorities.

Nice To Haves

• Background in healthcare IT revenue cycle; collections experience is a plus.
• Artiva Healthcare development experience.
• Experience with Linux, preferably scripting, and development in Azure or AWS cloud environments.
• Knowledge of Crystal Reports, business intelligence tools, and job scheduling tools.
• Cache Studio and database experience.
• SQL Server experience.
• Experience with API development and practical use.
• Robotics Process Automation (RPA) experience.
• Process improvement training or certification, such as Lean Six Sigma.
• HTML experience.
• Java experience.
• Experience with AI.

Responsibilities

• Develop, customize, and support the HCA Healthcare Artiva system, primarily using Artiva Architect and Artiva HCx.
• Work with Artiva scripts, HTML5 functionality extensions, database definitions, workflows, interfaces, gadgets, and reports.
• Support SQL Server processes, Stonebranch scheduled jobs, file imports and exports, and related activities.
• Work on interfaces between Artiva and external applications and business intelligence tools.
• Analyze business needs, write requirements, obtain requirement approvals, provide work estimates, design and develop enhancements, document unit testing, and facilitate QA testing.
• Lead team members on tasks, delegate work, provide mentoring, answer project questions, gather information from business owners, and monitor quality and completion.
• Build relationships with business units, Solution Leaders, and stakeholder groups to develop IT solution visions and support value propositions or business cases.
• Create project deliverables independently or with the BA team and manage approvals.
• Provide coaching and technical and functional guidance on project deliverables.
• Provide process design expertise and communicate requirements to product development, testing, and education or training teams.
• Identify impacts to other solutions or projects and work with business analysts and stakeholders on options and recommendations.
• Participate in the team on-call rotation and provide after-hours operational support.
• Coordinate issue resolution with the Enterprise Service Desk, stakeholders, and product team.
• Support annual internal and external audit reviews as needed, including application and change-control, SAS70, Sarbanes-Oxley, and HIPAA reviews, and support and monitor SLAs.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior