Sr. Application Developer

TEKsystems•Carrollton, TX

5d•$65 - $72•Onsite

About The Position

Join a high-impact engineering team building next-generation conversational and communication platforms that power real-time customer interactions at scale. This team owns critical services across voice, SMS, virtual agents, and contact center integrations. You will be part of a specialized Natural Language and Automation team, a small and highly collaborative group where each engineer has meaningful ownership and direct influence on product direction. If you are excited about AI, real-time systems, and building cutting-edge customer experiences, this is a great opportunity.

Requirements

Strong full-stack engineering experience with emphasis on backend systems
Hands-on experience with Golang or Python in distributed environments
Experience working with real-time or event-driven systems
Strong experience with AWS and Kubernetes, especially EKS
Comfortable owning infrastructure, deployments, and system reliability
Experience with JavaScript, TypeScript, and React
Solid understanding of API design, CI/CD pipelines, and containerization using Docker
Experience with NoSQL databases such as MongoDB

Nice To Haves

Experience with telephony or VoIP systems
Familiarity with FreeSWITCH
Background in contact center platforms or CRM integrations
Exposure to conversational AI or prompt engineering
Experience with event-driven architecture
Linux systems experience
Experience with Infrastructure as Code such as AWS CDK or similar tools

Responsibilities

Design and build real-time, AI-driven conversational systems supporting voice and customer interactions
Develop intelligent virtual agents that can understand caller intent, determine call routing and disposition, and transition smoothly between automation and human agents
Stream and process live voice data with a focus on low latency and scalability
Build internal tools for prompting strategies, agent behavior, workflow orchestration, and call analytics
Contribute across a modern communication stack including telephony platforms, contact centers, messaging, and conversational workflows
Own services end-to-end including architecture, development, deployment, and production support
Build scalable and highly available distributed systems
Collaborate with product, analytics, and engineering teams
Troubleshoot and resolve production issues in real time
Work in a DevOps-focused environment with shared ownership of infrastructure and deployments