Senior Application Developer - Epic Cadence, Referrals

UIOWA•Iowa City, IA

6d•Hybrid

About The Position

This position will provide technical leadership, direction, and technical support for the development, configuration, and ongoing maintenance of Epic’s Cadence (Scheduling) and Referrals software applications, as well as assisting with other Epic Patient Access applications as needed. This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Requirements

Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, preferably healthcare, typically 5-7 years of experience for a Senior Application Developer role
Experience acting as the primary contact for the support, configuration, and development of at least one enterprise application or area of functionality, preferably healthcare related
Experience working with application owners and/or vendors to define system requirements, integration requirements and understand business needs
Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build
Demonstrated knowledge of and experience with basic project management
Ability to communicate effectively both verbally and in writing with technical and non-technical staff
Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment

Nice To Haves

Experience supporting an EHR in an ambulatory or hospital setting
Experience with any of the following workflows: patient scheduling, referrals, prior authorization
Epic certification/accreditation related but not limited to the following: Epic Cadence, Epic Referrals
Demonstrated ability using tools for customizing vendor application software
Demonstrated knowledge of integrated system software solutions
Experience collaborating with technical and non-technical staff on system implementation projects
Strong problem-solving skills and experience adhering to regulatory requirements with respect to system configuration
Proven ability to write application test scripts

Responsibilities

Collaborate with subject matter experts to analyze workflows and develop application design
Research system solutions
Create functional/technical specifications for system build and complex integrated systems
Lead design and analysis
Develop technical design and procedures for new or revised applications
Lead the review and analysis of system problems to identify solutions and/or make appropriate referrals
Demonstrate features to the user community and assess applicability, impact, and value
Configure and customize applications
Review the application build for efficiency, completeness, and correctness
Understand and adhere to Change Management policies and procedures
Understand and adhere to IT Security policies and procedures
Complete related Epic Certifications/accreditations or be eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role
Guide development and maintenance of testing scripts for execution during implementations, special updates, and system upgrade cycles
Resolve complex system problems through participation in 24 x 7 on-call rotations
Propose software maintenance procedures
Evaluate system upgrades to identify new functionality
Develop standards for documentation to ensure recovery capability, as well as satisfactory and stable performance of the platform(s) and all applications and processes
Lead staff in development and maintenance downtime workflows and procedures
Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences
Develop work plan and time schedules for computing projects including outlining phases, identifying personnel, and computing equipment requirements.
Monitor progress and revise schedule and plan as needed
Identify business system solution requirements by analyzing work processes and operations; evaluate business and information systems functionality
Serve as the liaison for technical staff, users, vendors, and other stakeholders
Analyze, document, and recommend business process design in applicable areas
Guide staff in documenting system procedure and guidelines for users, as well as programs and program modifications
Assist in developing ideas for presentations to senior management.
Build and foster relationships
Provide leadership in multiple areas of expertise
Provide direction, assignments, feedback, coaching, and counseling to assure outcomes are achieved
May provide administrative and/or functional supervision of staff