Senior Animal Care Attendant

County of Orange • Orange County, CA

4d • Onsite

About The Position

OC Animal Care's mission is to provide refuge and care for animals, foster the human-animal bond and promote safety in our community to ensure a safe compassionate community for all. OC Animal Care promotes responsible pet ownership; health and safety of people and animals and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for lost, owned, or stray animals and opportunities for adoption for these animals. OC Animal Care (OCAC) was founded in 1941 in the City of Orange in Orange County, California as a rabies control center with only 25 dog kennels. Since then, OCAC has expanded to play an important role in Orange County's animal care community. OCAC serves 15 cities and the unincorporated areas of Orange County with its expanded programs and services. OCAC's goal is to deliver prompt, temporary care, and refuge to homeless animals, reunite animals with their owners, facilitate adoption, ensure public safety, and enhance the human-animal bond in the community. The shelter is designed to provide a positive experience for animals and people alike and is the backdrop for the adaptive animal programming continually developed by OC Animal Care to provide enrichment, engagement and adoption services for the animals in its care.

Requirements

• Graduation from high school or the equivalent.
• Two years of work experience in an Animal Shelter, Humane Society or high-volume veterinary hospital.
• Two years of work experience as a County of Orange Animal Care Attendant.

Nice To Haves

• One (1) or more years of experience working with Chameleon or other shelter software.
• Extensive experience in technical expertise working with computers and computer programs such as Chameleon, and other shelter software, Microsoft Word and Outlook and can read, understand, and implement academic material.
• Demonstrating strong writing skills.
• Working knowledge of the animal control or animal welfare industry.
• Working experience in animal behavioral evaluation or assessment.
• Handling of domestic or wild animals including maintenance and care.
• Maintaining sufficient content and knowledge to perform all aspects of the job effectively.
• Exchanging accurate and concise information with others both orally and in writing.
• Relaying confidence when communicating information; clearly and concisely composes written documents to convey information with accuracy.
• Following written and oral instruction effectively.
• Interpreting and applying oral/written instructions.
• Listening actively to others for full understanding of what is being communicated.
• Communicating with members of the public in a variety of situations displaying social skills, awareness, and tact.
• Providing courteous and professional customer service to all clients.
• Applying knowledge of principles and processes for providing customer and personal services including complex problem solving to manage stressful situations effectively.
• Applying knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
• Anticipating and meeting customer (internal/external) needs in all situations.
• Demonstrating organizing and planning skills to ensure high productivity and efficiency.
• Working independently and managing time to effectively prioritize multiple and competing tasks.
• Meeting departmental and project goals and deadlines by prioritizing workload and projects.
• Managing and guiding group efforts effectively by influencing, motivating, guiding and directing others toward meeting business objectives.
• Mentoring, training, and providing appropriate level of feedback.

Responsibilities

• Receives animals delivered by the public or impounded by county or city patrol activities and records pertinent information.
• Maintains assigned shelter area in a neat, orderly manner throughout the day.
• Assists veterinary staff.
• Cares for animals in designated areas.
• Works proficiently with the shelter software.
• Assists veterinarian with vaccination shots, exams, housing, humane euthanasia and first aid care.
• Works independently and prioritizes tasks according to daily workflow.
• Interacts safely and professionally with coworkers, supervisors, and the public.
• Cleans and disinfects kennels, cages, corrals and equipment.
• Cares and feeds diverse animals, including reptiles, and livestock.
• Assists in the release of animals to owners.
• Answers questions related to the adoption of animals.
• Works with computer programs to document animal information.
• Makes minor repairs to shelter facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED