Customer Intelligence – Senior Analytics Consultant

Wells Fargo & CompanyCharlotte, NC
Hybrid

About The Position

Wells Fargo is seeking a Senior Analytics Consultant for the Customer Intelligence team within Consumer Banking. This role will support high‑impact, highly visible analytics initiatives, translating complex data into actionable insights that address critical business questions. In this role, you will support complex, high‑impact analytics initiatives to deliver data‑driven insights on customer behavior and financial health, proactively managing risks and dependencies. You will source, assemble, analyze, and interpret large‑scale transaction data; support building reusable data assets (e.g., data cubes) and repeatable analytic workflows to drive scalability and reuse. You will apply advanced analytical techniques to complex business questions, synthesizing insights across multiple data sources. You will develop executive‑ready deliverables, including presentations, dashboards, and written materials with clear, actionable insights. You will influence senior leaders and cross‑functional stakeholders, effectively communicating findings and driving alignment across lines of business. You will drive innovation in analytics by piloting AI‑enabled tools and automation to uncover patterns and insights beyond the limits of traditional methods.

Requirements

  • 4+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of SQL or SAS experience
  • Ability to travel up to 10% of the time.
  • This position is not eligible for Visa sponsorship

Nice To Haves

  • Financial services experience with an understanding of industry dynamics and macroeconomic trends; additional experience in commercial and investment banking is a plus
  • Master’s or advanced degree in data science, statistics, economics, or a similar quantitative field
  • Advanced proficiency in SQL, Python, SAS, Tableau, Power BI, Alteryx or similar analytical programming languages, dashboarding tools, and enterprise data platforms, with a strong attention to detail and data quality; working knowledge of Wells Fargo data and platforms is preferred.
  • Demonstrated experience retrieving, assembling, analyzing, and interpreting data from large transaction databases; experience building reusable data cubes, repeatable analytic workflows, and innovative analytical solutions and capabilities is a plus.
  • Ability to synthesize disparate datasets from internal and external sources, perform customer, market, and industry analyses, and draw sound insights and recommendations.
  • Advanced Excel and PowerPoint skills to develop compelling content; experience with Think‑Cell is preferred.
  • Proven ability to manage multiple priorities and tight deadlines while operating effectively both independently and collaboratively in fast‑paced, ambiguous, and evolving environments.
  • Strong relationship management and influencing skills, with demonstrated success partnering across business and technical teams and communicating clearly and effectively at all organizational levels.
  • Excellent verbal, written, and interpersonal communication skills
  • Curiosity‑driven mindset with a passion for identifying creative solutions and building new capabilities that enable faster, deeper insights

Responsibilities

  • Support complex, high‑impact analytics initiatives to deliver data‑driven insights on customer behavior and financial health, proactively managing risks and dependencies
  • Source, assemble, analyze, and interpret large‑scale transaction data; support building reusable data assets (e.g., data cubes) and repeatable analytic workflows to drive scalability and reuse
  • Apply advanced analytical techniques to complex business questions, synthesizing insights across multiple data sources
  • Develop executive‑ready deliverables, including presentations, dashboards, and written materials with clear, actionable insights
  • Influence senior leaders and cross‑functional stakeholders, effectively communicating findings and driving alignment across lines of business
  • Drive innovation in analytics by piloting AI‑enabled tools and automation to uncover patterns and insights beyond the limits of traditional methods

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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