About The Position

Equity Operations is a key part of Global Markets Division. The business encompasses post-execution client services across Equities and Fixed Income. The Client Integration team supports the onboarding of new Equities and Fixed Income clients globally and is focused on efficiency, good client experience and front to back straight through processing. The Client Integration Team is located in London, New York, and Hong Kong.

Requirements

  • Experience in applying strong technical skills in order to find innovative and creative solutions to problems within a continuously changing environment
  • Previous experience of equities (cash, synthetic, listed options) products in a middle office, onboarding or client service-related environment and fixed income (cash) product
  • Display a high degree of professionalism and integrity through their work
  • Understanding the equities prime and franchise business along with fixed income product

Nice To Haves

  • Strong and flexible team player with exceptional verbal and written communication skills who is able to deliver best in class client service.
  • Organized with a keen attention to detail and a commitment to client service

Responsibilities

  • Work in partnership with other operations teams and FICC / Equities business to ensure that new clients are on-boarded accurately, and in a timely manner to achieve a good client experience.
  • Develop management skills across a broad range of topics.
  • Coordinate the onboarding configuration of new clients trading FICC cash and Equity products (cash, synthetics, and listed options), and additionally enabling existing clients with new products and markets within Equities.
  • Work directly with clients to obtain their post execution preferences and work to understand their requirements in entirety.
  • Liaise with multiple teams globally across operations, technology and business, and build a good understanding of front to back trade lifecycle for Equities.
  • Proactively ensure any newly on-boarded clients have no issues after the trading commences by monitoring the client’s pilot trade activity to ensure front to back straight through processing.
  • Support the new business and clients.

Benefits

  • training and development opportunities
  • firmwide networks
  • benefits
  • wellness
  • personal finance offerings
  • mindfulness programs
  • reasonable accommodations for candidates with special needs or disabilities
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