Senior Analyst - Mortgage Market Intelligence & Channel Pricing Analytics

Truist Bank•Charlotte, VA

1d•$74,660 - $110,000

About The Position

The Senior Analyst supports mortgage production channels by transforming loan production, pricing, and vendor subscription data into actionable insights. The role develops and maintains data repositories, dashboards, reports, presentations, and business metrics for regular business reviews and informed decision-making. As a subject matter expert, the analyst provides guidance on mortgage loan production trends, pricing dynamics, and third-party data sources. The position delivers descriptive and predictive analytics, competitive and market share intelligence, pricing and optimization analytics, and ad hoc analyses to support strategic and tactical business objectives. It also partners with Line of Business, Risk Management, Financial Management, Loan Fulfillment, and Servicing teams on initiatives and special projects.

Requirements

Bachelor’s degree in Computer Science, Business, Mathematics, or an Information Technology-related field, or equivalent education and related training.
Five to ten years of experience in analysis and design.
Excellent verbal and written communication skills.
Exceptional analytical and creative problem-solving skills, including the ability to generate actionable insights and recommendations from complex analytics and large datasets.
Ability to work independently or as a team member.
Proficiency in basic computer applications, such as Microsoft Office software products.
Ability to travel, occasionally overnight.
Proficiency in SQL, R, or Python.
Ability to access and interpret client information received from a computer and to hear and speak with individuals in person and by phone.
Ability to use standard office equipment, including a PC keyboard and mouse, copy/fax machines, and printers.
Ability to work all scheduled hours, including overtime as directed by a manager or supervisor and required by business needs.

Nice To Haves

Master’s degree in Finance, Business Administration, Economics, or Statistics.
Experience in mortgage and/or consumer lending, preferably home equity, with a background in product development, product management, pricing, risk or financial management, capital markets, and/or product and portfolio analytics in banking or financial services.
Advanced working knowledge of SAS, SQL, and Microsoft Office, especially Excel.

Responsibilities

Partner with senior business leaders to understand business strategy and work with cross-functional teams to drive strategic outcomes.
Lead analysis of business and user needs, document requirements, measure performance, and interpret results for internal and external stakeholders.
Lead analysis to gather, formulate, define, and design solutions to complex business problems.
Analyze, design, and maintain information-system data sources in support of projects, information needs, and changing requirements.
Measure client interactions to improve client experience, digital adoption, and marketing segmentation using analytics tools.
Apply subject-matter expertise, industry knowledge, and technical understanding to recommend actions to business leaders.
Act as project team leader for projects with moderate budgets or short-to-intermediate duration.
Develop and maintain data repositories, dashboards, reports, presentations, and business metrics for mortgage production channels.
Deliver descriptive and predictive analytics, competitive and market share intelligence, pricing and optimization analytics, and ad hoc analyses.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and employment status
10 sick days, prorated
Paid holidays
Position- and division-dependent eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan