Senior Analyst: Workforce Management

Vail Resorts•Remo, VA
•$70,325 - $85,000•Hybrid

About The Position

The Senior Analyst, Workforce Management (Regional) is a leadership role within the Workforce Management organization. The position leads, develops, and provides direction to Workforce Management Analysts while partnering with resort and enterprise leaders to advance workforce management capabilities across assigned business areas. The role covers workforce planning, workforce analytics, labor standards execution, workforce management governance, and operational consultation. Working with Operations, Finance, Human Resources, Health & Safety, and Technology teams, the Senior Analyst helps leaders make workforce decisions that balance guest experience, operational excellence, employee experience, safety, and financial outcomes. As Workforce Management moves toward a centralized Center of Excellence model, this role helps establish consistent priorities, develop analyst capabilities, support organizational change, and advance the future operating model. The position is year-round and full-time. Compensation is listed as $70,325–$85,000 plus an annual bonus. The work arrangement is hybrid for employees living within 50 miles of the Broomfield office, with on-site work Tuesday through Thursday and flexibility to work off-site Monday and Friday. Employees outside commuting distance may work remotely from specified locations.

Requirements

  • At least 3 years of experience in Workforce Management, labor planning, operations analytics, business analytics, or related disciplines.
  • At least 2 years of experience leading teams, programs, projects, or cross-functional initiatives.
  • Strong analytical and quantitative skills, including the ability to interpret data, identify trends, and develop business recommendations.
  • Advanced proficiency with Microsoft Office, including Excel and PowerPoint.
  • Strong communication, presentation, facilitation, and relationship-building skills.
  • Ability to influence stakeholders across multiple organizational levels.
  • Demonstrated ability to complete projects and support change adoption.
  • Ability to establish and manage team performance objectives and development plans.

Nice To Haves

  • Experience with workforce planning, labor standards, workforce analytics, scheduling systems, or workforce management technologies.
  • Experience implementing organizational change, process improvement, or operational transformation initiatives.
  • Experience partnering with operational leaders in a multi-site or geographically distributed environment.
  • Experience coaching and developing analytical or consulting-focused teams.

Responsibilities

  • Lead, coach, and develop a team of Workforce Management Analysts, establishing expectations, performance objectives, and development plans.
  • Serve as a Workforce Management subject matter expert, advising on workforce planning, labor standards, workforce analytics, scheduling optimization, and workforce management practices.
  • Analyze workforce, scheduling, and labor performance metrics; identify trends, communicate business impacts, and recommend improvements.
  • Partner with Operations, Finance, Human Resources, Health & Safety, and Technology stakeholders to align workforce strategies with business and operational objectives.
  • Execute workforce planning strategies, labor standards initiatives, and workforce management programs across assigned business areas.
  • Establish prioritization processes that balance enterprise initiatives with operational support needs.
  • Drive adoption of Workforce Management tools, processes, standards, and reporting capabilities, promoting organizational consistency.
  • Assess analyst strengths and development opportunities, align capabilities to future needs, and help build career pathways within Workforce Management.
  • Lead organizational change initiatives related to Workforce Management transformation, including support model evolution, labor standards maturity, workforce analytics expansion, and technology enablement.
  • Advise business leaders by translating workforce data and insights into practical recommendations to improve workforce effectiveness, operational performance, and employee experience.

Benefits

  • Free employee ski passes and discounted lift tickets for friends and family.
  • Free ski lessons.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) Retirement Plan.
  • Employee Assistance Program.
  • Training and professional development.
  • Health, medical, dental, and vision insurance plans for eligible employees.
  • Free ski passes for dependents.
  • Critical illness and accident plans.
  • Annual bonus.
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