Senior Analyst - US MarOps Enablement Services (MES)

American ExpressNew York, NY
$78,000 - $124,750Hybrid

About The Position

Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology. The Enterprise Comms & MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech & MarOps solutions. The Sr. Analyst, MarOps Enablement Services (MES) will be joining ECMX’s US Marketing Operations (MarOps) organization, focused on providing frictionless, flexible, and flawless marketing enablement. This is achieved through streamlining, scaling, and transforming operations with greater efficiency, agility, quality, and speed. This team’s function will enable faster, more agile launches of complex and high-priority initiatives to unlock end-to-end velocity and quality across both existing and new Marketing Technology (MarTech) platforms to achieve shareholder, customer, and quality outcomes. A successful Sr. Analyst demonstrates strong organizational and analytical skills, effectively collaborates with stakeholders across functions, and exhibits knowledge of campaign execution dependencies while remaining adaptable in a dynamic environment with evolving priorities and business needs.

Requirements

  • Strong organizational skills
  • Strong analytical skills
  • Knowledge of campaign execution dependencies
  • Adaptability in a dynamic environment with evolving priorities and business needs

Responsibilities

  • Streamlining, scaling, and transforming operations with greater efficiency, agility, quality, and speed.
  • Enabling faster, more agile launches of complex and high-priority initiatives to unlock end-to-end velocity and quality across both existing and new Marketing Technology (MarTech) platforms to achieve shareholder, customer, and quality outcomes.
  • Demonstrating strong organizational and analytical skills.
  • Effectively collaborating with stakeholders across functions.
  • Exhibiting knowledge of campaign execution dependencies.
  • Remaining adaptable in a dynamic environment with evolving priorities and business needs.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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