Senior Analyst, Strategy & Business Operations - P&T Transformation & Product Adoption

RingCentral•Belmont, CA
•$100,000 - $140,000•Onsite

About The Position

RingCentral is seeking a Senior Analyst in Strategy & Business Operations to lead live product adoption insights and support Product & Technology (P&T) transformation programs. The role focuses on replacing manual reporting with automated tools built using Python and AI coding tools, and on turning product usage and program data into insights that inform leadership decisions. In the first three months, the analyst will onboard to product usage data, align stakeholders on adoption metric definitions, launch an adoption view, and establish a baseline for a P&T transformation program. By six months, the analyst is expected to automate adoption insights and inform P&T investment or prioritization decisions. By 12 months, the analyst will own product adoption insights and transformation tracking for P&T and integrate maintainable frameworks into leadership planning cycles. The position is based in Belmont, California, and requires working in the office four days a week. For California hires, the compensation range, including base salary and annual bonus, is $100,000–$140,000, with eligibility for equity and benefits. The application deadline is December 31st.

Requirements

  • At least 4 years of experience in strategy, business operations, product analytics, or management consulting.
  • Proficiency in Python, such as pandas, to write, test, and maintain custom data analysis tools.
  • Experience analyzing large datasets using SQL and cloud data warehouses such as Snowflake or BigQuery.
  • Hands-on experience using and evaluating AI coding assistants such as Claude Code, Cursor, or GitHub Copilot.
  • Strong executive presence and communication skills to convey complex findings clearly.
  • Ability to work on-site in Belmont, California, four days a week.

Nice To Haves

  • Management consulting background, including experience with global delivery or capability centers.
  • Advanced degree (MBA, master’s, or PhD), preferably in a quantitative field.
  • Background in product analytics, adoption tracking, or large-scale technology transformation programs.

Responsibilities

  • Build and maintain automated product adoption insights that track customer usage and telemetry over time.
  • Support P&T transformation initiatives with data baselines, tracking, and strategic analysis.
  • Automate adoption and program reporting to eliminate manual tracking processes.
  • Analyze large datasets using Python and SQL, and maintain reusable documentation.
  • Partner with Product, Engineering, and Finance cross-functional leaders to standardize core metrics.
  • Present actionable insights and recommendations to senior leadership, including VPs and the C-suite.
  • Own product adoption insights and transformation tracking for P&T, integrating maintainable frameworks into leadership planning cycles.

Benefits

  • Medical, dental, vision, disability, and life insurance.
  • Health Savings Account (HSA), Flexible Spending Account (FSA), and commuter benefits.
  • 401(k) match and Employee Stock Purchase Plan (ESPP).
  • Paid time off and paid sick leave.
  • Paid parental and pregnancy leave, including gift boxes for new parents.
  • Family-forming benefits, including IVF, fertility preservation, and adoption support.
  • Emergency backup care for children, adults, and pets.
  • Employee Assistance Program with counseling sessions available 24/7.
  • Free legal services, including legal advice, document creation, and estate planning.
  • Employee referral bonus program.
  • Student loan refinancing assistance.
  • Employee perks and discounts program.
  • Eligibility for equity.
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