Senior Analyst - Strategic Relationship Management

American ExpressNew York, NY
$78,000 - $124,750Hybrid

About The Position

The Global Merchant Services Global Client Group (GCG) is responsible for a portfolio of our most significant global merchant relationships. This group is unique within American Express, partnering globally to develop and implement opportunities that deepen these strategic merchant partnerships. With a highly hardworking team spanning the globe, the GCG team collaborates across American Express to drive initiatives to grow our merchant business. Reporting to the Director, Global Client Group, the Senior Analyst in GCG will be responsible for supporting the day-to-day operational needs of the client management team across strategic global retail and travel merchants such as Apple, LVMH, Expedia and Hilton. This is an excellent opportunity for a self-motivated individual who is interested in developing a broad knowledge of the Merchant Services business, Payments industry, and retail and travel space. Additionally, this individual has the chance to gain experience working as part of a global organization as well as insight into Client Management.

Requirements

  • Self-motivated individual
  • Interested in developing a broad knowledge of the Merchant Services business, Payments industry, and retail and travel space.
  • Gain experience working as part of a global organization
  • Gain insight into Client Management.

Responsibilities

  • Supporting the day-to-day operational needs of the client management team across strategic global retail and travel merchants.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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