Senior Analyst, Strategic Account Management (Growth Accounts)
About The Position
We are a customer-centric team dedicated to helping sellers grow their businesses on Walmart Marketplace, delivering high-quality products to our customers at the best possible prices. We focus on nurturing a portfolio of business accounts, fostering strong relationships, and driving growth through regular meetings, personalized engagement, and strategic planning. We are seeking a detail-oriented and goal-driven Account Manager, who is passionate about seller success, to join our dynamic Marketplace Category team. This role is primarily focused on account management, where you'll assess the needs and opportunities of our sellers while aligning them with Walmart’s growth strategies including Walmart Fulfillment Services (WFS), implementing competitive pricing through promotions, planning impactful events, and boosting conversion by enhancing shipping speed. You will manage 30-40 accounts within the Food or Consumables department. Using Walmart’s internal tools, you'll analyze business and market trends, ensure product listings are accurate and optimized, and leverage programs to drive promotions and deals. Additionally, you'll help sellers integrate their tools seamlessly into Walmart’s ecosystem.
Requirements
- 2 years experience in Business Management, Marketing, Account Management, Omni-Channel Merchandising, or a related area OR bachelors degree in business or a related field.
- 1-2 years of experience in e Commerce
- 1-2 years of experience in sales/ merchandising.
- Experience in MS office focused on Excel
- Must be able to be strategic and be able to prioritize different tasks
- Must have good communication skills; able to do presentations to peers and leadership, and internal and external stakeholders.
- Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area.
- 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Nice To Haves
- Experience in sales.
Responsibilities
- Assess the needs and opportunities of our sellers while aligning them with Walmart’s growth strategies including Walmart Fulfillment Services (WFS)
- Implement competitive pricing through promotions
- Plan impactful events
- Boost conversion by enhancing shipping speed
- Manage 30-40 accounts within the Food or Consumables department
- Analyze business and market trends using Walmart’s internal tools
- Ensure product listings are accurate and optimized
- Leverage programs to drive promotions and deals
- Help sellers integrate their tools seamlessly into Walmart’s ecosystem
- Engage with new sellers, monitor and improve their performance, and collaborate on innovative strategies
- Use data analysis tools to derive insights and create reports
- Implement technology changes and assist others with customer analytics
- Apply negotiation techniques, understand key drivers, and desired outcomes
- Access and explain organizational negotiation policies effectively
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
