Senior Analyst, Stars Data Operations
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. At Oak Street, Population Health drives both our clinical and economic model and is focused on delivering high-quality, cost-effective care. The Senior Associate, Population Health reports to the Senior Manager of Population Health and is responsible for supporting our payer Quality / Stars efforts. The ideal candidate is a self-starter, enjoys solving challenging problems, uses data to drive insights, and excels in a fast-paced environment. This will be a high-visibility role requiring significant partnership with external payers, cross-team collaboration within Population Health and other corporate teams (e.g., Managed Care Operations, Product, Patient Experience etc.), partnership with clinical and operational field leaders, and regular communication with senior leadership.
Requirements
- 2+ years of consulting, business analytics, and/or other applicable experience in healthcare / population health
- Analytical and data savvy
- Highly proficient with Microsoft Excel, experience working with large datasets
- Ability to succinctly summarize and synthesize large amounts of information
- Detail-oriented with excellent problem-solving abilities
- Effective communication skills with the ability to convey complex analytical findings to non-technical stakeholders
- Strong relationship-building skills to foster collaboration with health plans and internal teams
- Strong interpersonal skills that support effective stakeholder engagement
- Strong written and verbal communication skills; highly proficient with Microsoft PowerPoint
- Someone who is a self-starter
- Ability to work independently and manage multiple projects simultaneously
- Strong accountability and discipline against timelines and deliverables
- Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product
- Quick learner and someone who is comfortable with a high level of ambiguity
- Bachelor degree required
- US work authorization
- Someone who embodies being “Oaky”
Nice To Haves
- Experience/proficiency in SQL is a plus
Responsibilities
- Design and build sophisticated analytical models that predict, measure performance and identify trends for Stars reporting.
- Utilize advanced statistical techniques to generate actionable insights.
- Continuously update reporting capabilities to adjust to Oak Street needs.
- Develop and maintain forecasting models that project Oak Street’s performance in various CMS Stars measures.
- Regularly analyze performance data to identify areas for improvement and recommend strategies to enhance ratings.
- Draw insights from performance data and highlight areas of opportunity by market for field leaders and Oak Street’s senior leadership team.
- Prepare clear and concise reports, dashboards, and presentations to communicate performance metrics, trends, and recommendations to Oak Street senior leadership (VP, SVP, & C-suite) and other key stakeholders (Oak Street Medical leadership).
- Collaborate with teams in Population Health to ensure seamless integration of quality improvement efforts with CMS Stars program initiatives.
- Identify opportunities to align operational practices with internal quality goals.
- Collaborate with cross-functional teams, including Clinical Operations, Product, Data, Managed Care Operations, and other Population Health teams, to integrate analytical insights into Oak Street’s overall quality improvement efforts.
- Other duties as assigned.
Benefits
- Mission-focused career impacting change and measurably improving health outcomes for medicare patients
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- New centers and flexible work environments
- Opportunities for high levels of responsibility and rapid advancement
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
