Senior Analyst, Sales Operations

Oscar Health • New York, NY

1d • $79,488 - $104,328 • Hybrid

About The Position

Oscar is hiring a Senior Analyst, Sales Operations to join their Sales Operations Team. Oscar is a health insurance company that utilizes a full stack technology platform and focuses on member service. The Senior Analyst, Growth Operations will support and optimize Oscar's sales channels and partnerships. This role reports into the Manager, Sales Operations.

Requirements

• 3+ years of experience in an operations role, or other relevant experience
• 3+ years of experience working on projects with a team-based approach
• Experience using basic SQL queries to pull data from databases

Nice To Haves

• Experience working with CRMs and sales operations solutions (Salesforce, Zendesk)
• Experience working within healthcare or insurance industries

Responsibilities

• Manage implementations and onboarding operations with key distribution partners to enable them to sell and enroll Oscar products
• Identify and resolve gaps within our sales processes and develop recommendations on how to improve efficiency of our various sales channels
• Provide advanced support on complex escalations and work across the organization to identify root causes and manage resolution
• Be subject matter expert for staff members across Sales, Operations, and Marketing, and contribute to cross-functional projects across the organization
• Monitor key operational metrics and keep management informed of trends and insights
• Compliance with all applicable laws and regulations
• Other duties as assigned

Benefits

• medical
• dental
• vision benefits
• 11 paid holidays
• paid sick time
• paid parental leave
• 401(k) plan participation
• life and disability insurance
• paid wellness time and reimbursements
• unlimited vacation program
• annual performance bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed