Senior Analyst, Quality Control — BSA/AML & Sanctions Operations

Pathward, N.A.

7d•$60,000 - $100,500•Hybrid

About The Position

The Senior Analyst, Quality Control performs independent quality review across BSA/AML & Sanctions Operations — alerts, cases, complex investigations, merchant acquiring, and sanctions dispositions. Using UAT-measured review times, the Senior Analyst executes the weekly QC sample, classifies findings against the error taxonomy, and provides objective, examiner-ready feedback that improves narrative and disposition quality without holding production disposition rights.

Requirements

Bachelor's degree preferred; equivalent work experience considered.
CAMS preferred; if not held, expected to obtain within 12 months of hire.
5+ years of BSA/AML alert review, investigations, or QC/QA experience.
Proficiency with Actimize, FCRM, and/or Bridger and case-management workflows.
Prior quality-review, peer-review, or independent-testing exposure preferred.
Strong analytical and pattern-recognition skills with an eye for documentation quality.
Objectivity and consistency in applying sampling and error-taxonomy standards.
Clear written communication at examiner-ready standard.
Working knowledge of Excel data analysis and SharePoint.
Collaborative, constructive feedback orientation.
Card Issuing / Prepaid — GPR, payroll, corporate disbursement, gift, and government/student cards, including source-of-funds and customer vs. non-customer designations.
Acquiring (Merchant & ATM) — merchant/ISO/payment-facilitator and ATM cash-access typologies.
Tax Products — refund-transfer and advance activity and related seasonal typologies.
Digital Payments & Faster Payments (Visa Direct / Mastercard Send) — push/pull disbursement dispositions.
Sanctions (OFAC / 314(a) / PEP) — screening dispositions and match/no-match documentation standards.

Nice To Haves

Prior quality-review, peer-review, or independent-testing exposure preferred.

Responsibilities

Execute the weekly QC sample across alerts, cases, complex investigations, merchant acquiring, and sanctions dispositions.
Assess each item against the five-element documentation baseline and the Knowledgeable Third-Party Standard.
Classify findings using the error taxonomy (critical, significant, administrative) and document rationale clearly and consistently.
Provide constructive, objective feedback to analysts and investigators; participate in monthly calibration sessions.
Identify recurring quality themes and escalate to the QC Lead for thematic review and effective-challenge follow-up.
Maintain QC working papers in the results repository; support audit and examination requests with evidence of review.
Preserve independence — perform read-only review only, with no production disposition authority.