Senior Analyst - Product Management (SBS Prop Lend Cards)
About The Position
American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. Within GCS, the Small Business Charge, Loyalty and Benefits team is responsible for our leading Small Business Card products and adjacent features. Within this team, the Small Business Cashback and Proprietary Lending Card team leads the end-to-end product management of a portfolio of premium cashback and no-fee Cards, including Blue Business Cash, Blue Business Plus, and Graphite Business Cash Unlimited. The team is responsible for driving profitable growth by meeting the evolving needs of small business owners and delivering best-in-class value propositions and customer experiences. How will you make an impact in this role? As a Senior Analyst on the Small Business Proprietary Lending Card team, you will help shape the future of our no-fee proprietary lending products, including Blue Business Cash and Blue Business Plus. You will partner across the enterprise — including Marketing, Servicing, Risk, Finance, Legal, Compliance, and Technology — to drive initiatives that enhance customer experience, support portfolio growth, and deliver against key business priorities. We are looking for a curious, customer-focused, and analytical problem solver with strong project management skills and attention to detail. The ideal candidate is a collaborative relationship-builder who can influence partners, navigate ambiguity, and drive execution across complex initiatives. This is a unique opportunity to join one of GCS's most dynamic product teams and gain broad exposure across the enterprise while helping shape the future of the Small Business proprietary lending portfolio during an exciting period of growth and innovation.
Requirements
- Curious, customer-focused, and analytical problem solver.
- Strong project management skills.
- Attention to detail.
- Collaborative relationship-builder.
- Ability to influence partners.
- Ability to navigate ambiguity.
- Ability to drive execution across complex initiatives.
Responsibilities
- Help shape the future of our no-fee proprietary lending products, including Blue Business Cash and Blue Business Plus.
- Partner across the enterprise — including Marketing, Servicing, Risk, Finance, Legal, Compliance, and Technology — to drive initiatives that enhance customer experience, support portfolio growth, and deliver against key business priorities.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
