About The Position

This role focuses on the day-to-day configuration and support of Workday modules including Learning, Performance, Talent Management, and Recruiting. The Senior Analyst will ensure accuracy, scalability, and a positive end-user experience while partnering with various HR teams and business stakeholders to translate requirements into system configurations and operational processes. Key responsibilities include managing Workday Learning content, supporting talent management processes, assisting with recruiting operations, troubleshooting issues, building reports, supporting release management, maintaining documentation, and contributing to strategic initiatives related to AI, automation, and skills-based talent practices.

Requirements

  • Typically requires 3+ years and a Bachelor’s degree; or equivalate work experience.
  • Hands-on experience supporting and improving Workday in a People Technology / HRIS environment, with a strong focus on Learning Management, Performance & Talent Management, and Recruiting technology support.
  • Functional knowledge of Workday Learning and Talent modules, including configuration, business processes, reporting, and end-user support.
  • Experience supporting recruiting operations and recruiting technology platforms, including applicant tracking systems, integrations, reporting, and process optimization.
  • Solid Workday HCM fundamentals including worker, job, position, organizational structures, business process configuration, validations, condition rules, and security concepts.
  • Strong requirements gathering and stakeholder management skills; able to translate business requirements into practical, scalable, and compliant system solutions.
  • Proven troubleshooting ability across configuration, business processes, reporting, integrations, and security; strong testing discipline including test planning, execution, validation, and documentation.
  • Experience building Workday reports and dashboards supporting learning, talent, recruiting, and workforce analytics; strong Excel and data analysis skills.
  • Comfort operating within change management controls including ticketing, approvals, testing evidence, release management, and coordinated deployments.
  • Experience supporting cross-functional initiatives involving workforce planning, skills intelligence, employee development, or talent mobility programs.
  • Must have legal right to work in the U.S.

Nice To Haves

  • Workday Pro certification(s)
  • Experience supporting Workday Learning or Talent implementations
  • Exposure to Tech Wolf, Workday Skills Cloud, Workday Sana Learning, iCIMS, Greenhouse ATS, and related talent technology platforms.
  • Experience with automation and/or AI tools such as ChatGPT, Gemini, etc.

Responsibilities

  • Own day-to-day configuration and support for Workday Learning, Performance & Talent Management, and Recruiting-related processes, ensuring accuracy, scalability, and a strong end-user experience.
  • Configure and maintain Learning and Talent components, including learning content structures, enrollment rules, performance and talent review processes, succession planning, business processes, condition rules, validations, notifications, and approval routing.
  • Partner with Learning & Development, Talent Management, Talent Acquisition, HRBPs, and business stakeholders to translate business requirements into Workday configuration and repeatable operational processes.
  • Serve as the primary functional lead for Workday Learning Management, including content management, learning campaigns, assignments, reporting, compliance tracking, and learner experience optimization.
  • Support Talent Management processes including goal management, performance reviews, talent assessments, succession planning, career development, skills tracking, and talent calibration activities.
  • Partner with Talent Acquisition to support recruiting operations, candidate lifecycle processes, integrations, vendor management, reporting, and system enhancements across the recruiting technology ecosystem.
  • Triage and resolve issues across Learning, Talent, Recruiting, and related HCM processes; analyze issues, identify root causes, implement configuration fixes, and coordinate testing and deployments with proper change controls.
  • Build and maintain reports and dashboards supporting learning compliance, talent insights, recruiting effectiveness, workforce skills data, and operational metrics.
  • Support release management and tenant readiness activities, including regression testing, change impact assessments, configuration reviews, and end-user communications and training.
  • Maintain documentation and controls including configuration specifications, SOPs, knowledge articles, testing documentation, and operational runbooks to ensure continuity, auditability, and data integrity.
  • Partner with People Technology leadership and business stakeholders on strategic initiatives supporting AI, automation, workforce planning, and the implementation of skills-based talent practices.
  • Support and contribute to the implementation and ongoing optimization of Tech Wolf and related workforce skills initiatives.

Benefits

  • Discretionary short-term and long-term incentives
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