Senior Analyst, People Systems (Workday PATT)

Justworks•New York, NY

5d•$136,500 - $165,000•Hybrid

About The Position

The Senior Analyst, People Systems will support and build Justworks’ People & Talent systems, processes, and documentation to meet the needs of a growing organization. The role serves as a key contact for HR systems questions and is the functional owner for Workday Payroll, Absence, and Time Tracking (PATT), overseeing configuration, maintenance, and day-to-day support. The analyst leads cross-functional PATT initiatives, translates business needs into technical solutions, maintains system controls and reporting, and supports payroll operations. The position also documents processes and trains stakeholders and end users on system functionality.

Requirements

At least 4 years of progressive, hands-on People Systems experience.
Hands-on Workday configuration experience, with deep knowledge of at least two of Payroll, Absence, and Time Tracking and working knowledge of the third.
Experience with at least one full Workday implementation or major module deployment.
Proficiency with Workday calculated fields, advanced reporting, and EIBs.
Experience configuring the business process framework and administering role-based security.
Working knowledge of HR processes and employment law relevant to pay and time, including multi-state wage and hour, FLSA and overtime calculation, and leave laws.
Strong Excel skills for reconciliation and data validation.
Excellent attention to detail, critical thinking, and creative problem-solving skills.
Customer-centric, employee-experience mindset and eagerness to improve processes and systems.
Strong sense of urgency and ability to prioritize quickly in a fast-moving environment.
Excellent writing and communication skills.

Nice To Haves

Experience in a high-growth or rapidly scaling organization.
Experience supporting a PEO or a multi-entity, multi-country, or multi-state payroll/absence environment.

Responsibilities

Own configuration, maintenance, and day-to-day support for Workday Payroll, Absence, and Time Tracking.
Lead cross-functional PATT projects from requirements gathering through design, testing, deployment, and post-launch support; translate business needs into technical solutions and identify process issues or alternatives.
Configure and maintain pay components, earnings and deductions, period schedules, time entry templates and calculations, accrual and leave-of-absence rules, and business process framework and condition rules.
Partner with Payroll and Finance on payroll-cycle support, including parallel testing, retro processing, and period close.
Own the twice-yearly Workday PATT release cycle, including feature review, regression testing, and adoption recommendations.
Build and maintain advanced, matrix, and calculated-field reports, dashboards, and audits to ensure data integrity within Workday and integrated systems.
Administer role-based and domain security for PATT, support periodic access reviews, and build and monitor EIBs and vendor integrations with technical teams.
Serve as the escalation point for PATT system questions and cases, owning intake and resolution against team SLAs.
Document configuration decisions and standard operating procedures, and train People Team stakeholders and end users on new or enhanced functionality.
Evaluate new technologies and maintain awareness of Workday trends, with a focus on delivery and support.
Perform other duties as needed based on department or organizational needs.