Senior Analyst, Partnership Marketing

American ExpressNew York, NY
$78,000 - $124,750Hybrid

About The Position

The Senior Analyst, Partnership Marketing will play a critical role in elevating the Premium Small Business Card Member experience. This individual will lead end-to-end digital engagement strategy and execution across Email, Direct Mail, Paid Media, Amex.com, and the Amex App — ensuring our partner benefits are not only understood but experienced as essential to how our customers run and grow their businesses. Within the Product Engagement team, this role blends strategic and critical thinking with executional excellence. By leveraging data, customer insights, and a robust Test & Learn agenda, the Senior Analyst will be responsible for executing a cohesive engagement strategy focused on our marquee embedded benefit partners, including Dell, Adobe, ChatGPT, Indeed & Hilton. This includes an ongoing test & learn agenda that drives enrollments and helps customers take advantage of the right partner benefits (e.g. available credits) at the most optimal time. In addition, the Senior Analyst will execute marketing for new partner benefit launches, while delivering on contractual commitments. The ideal candidate is a digitally savvy marketer energized by cross-enterprise collaboration and comfortable operating in a complex, matrixed organization. This role partners closely with Product Management, Legal, Compliance, Marketing Operations, Analytics, and agency teams to deliver integrated campaigns and support go-to-market launches with precision and impact. This is a highly visible role with the opportunity to shape how partner value is communicated, experienced, and reinforced across our most important customer touchpoints.

Requirements

  • Digitally savvy marketer
  • Energized by cross-enterprise collaboration
  • Comfortable operating in a complex, matrixed organization

Responsibilities

  • Lead end-to-end digital engagement strategy and execution across Email, Direct Mail, Paid Media, Amex.com, and the Amex App.
  • Execute a cohesive engagement strategy focused on marquee embedded benefit partners.
  • Drive enrollments and help customers take advantage of partner benefits at the most optimal time through an ongoing test & learn agenda.
  • Execute marketing for new partner benefit launches.
  • Deliver on contractual commitments.
  • Partner closely with Product Management, Legal, Compliance, Marketing Operations, Analytics, and agency teams to deliver integrated campaigns and support go-to-market launches.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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