Senior Analyst, Operations
About The Position
This role provides forward-thinking analysis and direction to promote and instill consistently effective alignment and execution. The Senior Analyst, Operations will review CI operating results to identify key trends and variances and measure production results against budgets and forecasts. The position is responsible for executing and delivering KPIs, and providing insights on a weekly, monthly, and quarterly basis to key stakeholders. Additionally, the role involves preparing timely and accurate divisional business performance reporting for both internal (Board of Directors, senior management) and external (investors, regulators, and auditors) stakeholders.
Requirements
- University degree in Math/Statistics, Applied Science, Business, or a related program.
- 5+ years of Property & Casualty (P&C) insurance experience.
- Proficiency in the Microsoft Office Suite is a must-have.
- Advanced skills in Excel and PowerQuery.
- Related work experience using Tableau for dashboard creation and trend identification.
- Prior work experience with GCP BigQuery.
- Ability to use data to help inform decisions from the perspective of management and other internal stakeholders.
- Successful clearance of background checks (including criminal checks and leadership references).
Nice To Haves
- Analytical focus and a statistical background are considered assets.
Responsibilities
- Provide financial, portfolio, and market analysis using data mining and analytics to support Commercial business priorities.
- Lead data acquisition and collaborate with internal and external partners to develop actionable business insights.
- Deliver timely and relevant performance metrics to Commercial leadership while reducing duplication of reporting efforts.
- Identify and implement improvements to data structures and automated reporting processes.
- Support the planning, execution, and monitoring of Commercial Insurance initiatives, including KPI enhancements and process improvements.
- Track initiative progress, manage risks and issues, and provide regular updates against key milestones.
- Maintain governance and oversight of initiative tracking, communications, and escalation processes.
- Partner with Finance, Actuarial, and Business Intelligence teams to support performance measurement, reporting, and compliance with governance and regulatory requirements.
Benefits
- Hybrid work schedule for most roles
- Company share ownership program
- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
