Senior Analyst, Operations Projects and Systems

Cheniere Energy•Houston, TX

About The Position

The Senior Analyst, Operations Projects and Systems supports learning and development aspects of change management and projects for Corporate Operations, Health and Safety, Environmental, and Engineering & Constructions (E&C) operations. The role aligns training and develops training content to ensure deliverables meet business needs. Reporting to the Lead Analyst, Operations Projects and Systems, the Senior Analyst applies a broad understanding of LNG operations and strong content-development, organizational, communication, critical-thinking, and planning skills to develop effective training programs and support essential business processes. The role requires managing multiple assignments and projects with limited supervision, coordinating with stakeholders across disciplines, and using learning management and training-development systems to support employee performance, compliance, and operational excellence. Work is primarily in a typical office environment, subject to time pressures and dependencies on input from others. Work may occasionally be performed from home, after normal working hours, or on weekends, and periodic travel to a site may be required. The position is subject to drug and alcohol testing as applicable.

Requirements

Bachelor’s degree in a related field.
At least 5 years of related experience.
Broad understanding of general LNG operations.
In-depth content-development skills and the ability to develop effective training programs.
Exceptional written, oral, and interpersonal communication skills.
Strong problem-solving and analytical skills.
Ability to execute multiple assignments promptly and accurately, including on short notice.
Ability to communicate effectively at all organizational levels and with people from different disciplines and levels of technical proficiency.
Self-directed work style and ability to excel with limited direction or supervision.
Proactive approach to anticipating the needs of end users and stakeholders and delivering on time.
Ability to schedule, coordinate, plan, and monitor multiple projects simultaneously.
Knowledge of and ability to use Articulate, Vyond, Camtasia, and Cornerstone.
Strong documentation skills, including business specifications, project plans, reports, presentations, system diagrams, and SharePoint and Microsoft Suite tools.
Ability to multi-task and work in a highly dynamic environment while exercising independent discretion.

Responsibilities

Design and develop fit-for-purpose multimedia training programs and content for Corporate Operations, Health and Safety, Environmental, and E&C personnel.
Develop and continuously improve training programs for stakeholder groups.
Assist the Lead Analyst with training content-development needs.
Provide support and guidance to stakeholder groups requiring training across the organization.
Understand training-governing documents and implement their requirements for stakeholder groups.
Develop project training matrices when new training is deployed.
Create scoping documents for new training requests or submitted changes.
Monitor and track training help-desk tickets and maintain awareness of workload.
Monitor and update the annual training schedule for stakeholder groups.
Meet with stakeholders regularly to obtain progress updates on training programs and requests.
Monitor, track, analyze, and report stakeholder-group adherence to compliance and business requirements using the learning management system (LMS).
Administer the LMS and use e-learning and training-development software to support employee performance and organizational compliance.
Support coordination of communications related to operations-change functions.
Support and execute assigned assurance activities to help attain operational excellence.
Perform other duties as assigned.