(USA) Senior Analyst, Operations (Process Governance)

Walmart • Bentonville, AR

20h • $60,000 - $110,000 • Onsite

About The Position

Senior Analyst - Operations (Process Governance) We are seeking a highly motivated and detail-oriented Senior Analyst to join the dynamic Spark Trust & Safety team. In this role, you will be responsible for driving process improvements, conducting data reconciliations, and supporting critical business initiatives. Your work will directly impact key business decisions by generating actionable insights and providing valuable metrics that drive performance and efficiency. The ideal candidate will have a strong background in risk management, data analysis and project management, with a proven ability to work quickly and effectively in a fast-paced environment. You should have excellent critical thinking skills, the ability to leverage multiple systems or platforms to solve complex problems, and a keen interest in producing data-driven solutions that inform strategic decision-making. Location: This position will be fully onsite in Bentonville, AR You will make an impact by... Providing clear, reliable and actionable metrics that help guide business decisions and measure success Detecting fraud-related activities and thoughtfully action ahead of business impact Supporting collaboration with cross-functional teams and external vendors to drive process-improving initiatives aligned with business objectives Processing high volumes of requests quickly and accurately, ensuring completion within expected timelines Developing and maintaining strong relationships with internal stakeholders You’ll sweep us off our feet if... You are self-driven, motivated by process improvements and take a proactive approach You can work effectively and collaboratively in a team environment, contributing to group goals You thrive in fast-paced environments which require grasping complex ideas and processes quickly You possess excellent communication skills, with the ability to present to stakeholders at all levels You have a foundational knowledge of online delivery services, including an understanding of common fraud risks and best practices You have a structured thought process and strong problem-solving skills You are a strategic thinker, willing to bridge the needs of the business with rapidly evolving trends

Requirements

• Bachelor’s degree in Business Administration, Project Management, Operations or related Business field and 2 years’ experience in Operations, Data Analysis and/or Project Management OR 4 years' experience in Operations, Data Analysis and/or Project Management
• Ability to translate business pain-points into actionable initiatives, backed-up by data-driven metrics
• Some experience with Operational best practices and an outstanding ability to both work collaboratively and independently, always ensuring effective communication

Nice To Haves

• You are self-driven, motivated by process improvements and take a proactive approach
• You can work effectively and collaboratively in a team environment, contributing to group goals
• You thrive in fast-paced environments which require grasping complex ideas and processes quickly
• You possess excellent communication skills, with the ability to present to stakeholders at all levels
• You have a foundational knowledge of online delivery services, including an understanding of common fraud risks and best practices
• You have a structured thought process and strong problem-solving skills
• You are a strategic thinker, willing to bridge the needs of the business with rapidly evolving trends

Responsibilities

• Providing clear, reliable and actionable metrics that help guide business decisions and measure success
• Detecting fraud-related activities and thoughtfully action ahead of business impact
• Supporting collaboration with cross-functional teams and external vendors to drive process-improving initiatives aligned with business objectives
• Processing high volumes of requests quickly and accurately, ensuring completion within expected timelines
• Developing and maintaining strong relationships with internal stakeholders

Benefits

• Beyond competitive pay, you can receive incentive awards for your performance.
• Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level