Senior Analyst Operations - CRA

Ally Financial • Sandy, UT

2d • Hybrid

About The Position

Ally’s CRA team is a highly specialized group within the Bank dedicated to positively impacting communities through CRA‑qualifying loans, investments, and services. While compliance with the CRA is a regulatory requirement for all FDIC‑insured banks, at Ally it is a mission‑driven effort. The team manages a ~$5 billion portfolio that supports affordable housing, community services, economic development, and neighborhood revitalization. The Operations Sr. Analyst – CRA will be responsible for the day‑to‑day monitoring and servicing of a $2.75 billion portfolio of CRA‑qualified equity investments. These investments span private credit, private equity, venture capital, real estate, and affordable housing funds. This role partners closely with Accounting, Finance, Treasury, Compliance, Tax, Legal, Internal Audit, and external fund managers to ensure accurate processing, reporting, strong controls, and audit‑ready documentation. The Operations Analyst will also play an important role in identifying opportunities to streamline, standardize, and automate operational processes. At this time, Ally will not sponsor a new applicant for employment authorization for this position.

Requirements

• 3+ years of experience
• High School Diploma or GED equivalent

Nice To Haves

• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field
• 3+ years of experience in investment operations, fund administration, portfolio operations, accounting/finance operations, or a related middle/back-office function.
• Experience processing and reconciling fund cash flows (capital calls/distributions) and maintaining accurate investment records.
• Strong understanding of private funds reporting packages, including capital account statements, quarterly reports, fees/expenses
• Proven ability to execute controls, maintain audit-ready documentation, and collaborate effectively with cross-functional stakeholders (Accounting, Finance, Treasury, Compliance, Audit).
• Advanced Excel skills (e.g., pivots, lookups, data validation) with strong attention to detail and data integrity.
• Strong organizational skills with the ability to manage deadlines, track deliverables, and communicate status clearly.
• High ownership mindset, sound judgment, and comfort escalating risks/issues when needed.
• Curiosity, detailed oriented

Responsibilities

• Perform end-to-end servicing for fund investments, including capital calls, distributions, and related cash movements (e.g., approvals, wires/ACH, confirmations, and reconciliations).
• Maintain investment records and portfolio trackers; perform monthly position/balance validations and research/resolve breaks with internal partners and external administrators.
• Coordinate quarterly reporting cycles by collecting fund statements and capital account reports, tracking required deliverables, validating completeness/accuracy, and documenting support for valuation changes.
• Monitor portfolio performance, compliance, and other key metrics in partnership with the Bank’s external vendor; follow up on exceptions and escalate issues as needed.
• Prepare CRA investment financial reporting and portfolio roll forwards, including variance explanations and management-ready summaries.
• Support CRA documentation and evidence management by organizing records required for CRA eligibility, community development purpose, and internal governance, audit, and regulatory needs.
• Collaborate with Accounting and Finance during monthly and quarterly close activities to ensure timely and accurate financial recording consistent with internal standards and controls.
• Identify key controls and apply risk frameworks to mitigate operational and reporting risk; maintain procedures and support audit and exam readiness.
• Prepare materials for internal meetings and CRA governance activities, including status updates, dashboards, action items, and ad hoc analyses.
• Participate in Ally’s community outreach programs, including volunteer and leadership opportunities with nonprofit organizations, to support community development service hour requirements

Benefits

• Market-competitive base pay
• Pay-for-performance incentives (bonuses)
• 20 paid time off days
• 11 paid holidays
• 8 hours of volunteer time off yearly
• Industry-leading 401K retirement savings plan with matching and company contributions
• Student loan pay downs
• 529 educational save up assistance programs
• Tuition reimbursement
• Employee stock purchase plan
• Financial learning center and financial coach access
• Flexible health and insurance options including medical, dental and vision
• Employee, spouse and child life insurance
• Short- and long-term disability
• Pre-tax Health Savings Account with employer contributions
• Healthcare FSA
• Critical illness, accident & hospital indemnity insurance
• Total well-being program
• Adoption assistance
• Surrogacy assistance
• Fertility assistance
• Paid parental leave
• Paid caregiver leave
• Dependent Day Care FSA
• Back-up child and adult/elder care days
• Childcare discounts
• Mentally Fit Employee Assistance Program
• Subsidized and discounted Weight Watchers® program
• Employee discount programs
• Travel allowances
• Relocation assistance
• Signing bonus
• Equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED