TEMP Senior Analyst - MQ TPL Logistics Operations
About The Position
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. The MQ TPL Senior Analyst is Responsible for supporting TPL Operations, analyzing and implementing KPI performance, excellent KAM skills, and support with TMS data management/tendering, and Outbound LTL shipping/tendering. Additional core duties include Warehouse Management (WMS), Asset management (GPS/YMS), and Support Inbound/Outbound Operation management (TMS) as needed.
Requirements
- High School Diploma
- 1-3 Years of Logistics, SCM, Freight Forwarding, Customer Service Required
- Excel (intermediate) skills required.
- Strong Verbal and Written Communication Skills
- Proficient PC skills - Word, Excel, PowerPoint, Outlook, database management systems
- Excellent organizational and time-management skills
Nice To Haves
- Bilingual (Spanish) Language Highly preferred
- Dispatch operation experience
- Bilingual ( Spanish ) - Preferred
Responsibilities
- Dedicated Truck Operations / Reposition Load Out Coordination.
- Third party logistics operations. Including Intermodal, OTR, and Border crossing (MX Tijuana/San Diego)
- Outbound (LTL/FTL/IMC) shipping management and coordination.
- Develop & Implement SOP to ensure maximizing dedicated carrier utilization.
- Plan pre-determined routes, and balance both inbound and outbound capacity to minimize empty miles.
- Assist HOT in outbound operation / action plans to achieve periodic goals
- Manage all aspects of dispatching process, including carrier KPI management, training, scheduling, monitoring performance, and responding to customer complaints
- Monitor communication with all related parties to ensure timely transportation movements
- Coordinate daily/weekly/monthly workload to each responsible carrier.
- Maintain proper records (TMS) to track & trace movement data (document productivity & endure timely POD collection and invoicing)
- Provide first class service levels for our Internal and External Customers.
- Accurate TMS, WMS, YMS data input for shipment and data management
- Monitor On-Time submission and review carrier PODs
- Develop and implement SOP, measure and analyze KPI's
- Assist with WMS training and inputting information (as needed) to WMS.
- Identify Cost-savings opportunities while maintaining proper Customer Service levels
- Monitor track and trace reports
- Monitor GPS Dashboards
- Ensure Delivery dates are accurately reflected in TMS
- Be available to Inbound operations and/or Outbound operations to provide operational support when needed.
- Inbound/Outbound duties may include scheduling shipments, and/or dispatching equipment for load-out or DWA
- Assist with Claims Management
- Recommend and implement strategies to continually improve department performance.
- Function as utility player to be able to take on additional project related to MQ operations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
