Senior Analyst - Marriott Portfolio

American Express•Toronto, ON

11d

About The Position

The role of Sr. Analyst - Marriott Portfolio will become a subject matter expert on the Marriott portfolio, partnering closely with Marriott and cross functional Amex teams to enhance cardmember value, uncover growth opportunities, and lead strategic initiatives across product and partnership operations. They will be responsible for supporting the development of product strategy, managing day-to-day partnership activities, and owning the delivery of benefits, services, and capabilities tied to the Marriott co-brand portfolio. The successful candidate will demonstrate strong analytical skills through performance reporting, data analysis, and insight generation to inform portfolio decisions and shape future strategy. They will also own key initiatives that advance business objectives while navigating both the Marriott relationship and internal cross LOB partners. Applicants for this role should possess a customer centric mindset, a passion for tackling challenging issues, and strong project and partner management skills. At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Requirements

Strong analytical skills.
Customer centric mindset.
Passion for tackling challenging issues.
Strong project management skills.
Strong partner management skills.

Responsibilities

Become a subject matter expert on the Marriott portfolio.
Partner closely with Marriott and cross-functional Amex teams.
Enhance cardmember value.
Uncover growth opportunities.
Lead strategic initiatives across product and partnership operations.
Support the development of product strategy.
Manage day-to-day partnership activities.
Own the delivery of benefits, services, and capabilities tied to the Marriott co-brand portfolio.
Demonstrate strong analytical skills through performance reporting, data analysis, and insight generation.
Inform portfolio decisions and shape future strategy.
Own key initiatives that advance business objectives.
Navigate the Marriott relationship and internal cross LOB partners.