Senior Analyst, Leave of Absence

natgridProdWebster, MA
$110,000 - $125,000Hybrid

About The Position

National Grid is hiring a Senior Leave of Absence Analyst for our NE Absence Management Team. This hybrid position is based in Northborough, MA. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. The Senior Analyst assists the Company and its employees who are taking a leave of absence, (i.e.: personal illness, leave to care for a family member, maternity, bonding, military duty, etc.) to ensure that proper medical certification is received, company policies and state laws are followed.

Requirements

  • Bachelor’s degree required, HR, or Business Administration preferred
  • 1+ year of experience in absence management or HR case management required
  • Working knowledge and understanding of the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and Massachusetts Paid Family and Medical Leave (PFML) required
  • Ability to communicate empathetically with employees while maintaining confidentiality and guiding managers through the process required
  • Exceptional organizational, analytical, and problem-solving skills to manage claims accurately required
  • Excellent computer and data analysis skills (Microsoft Office suite) required
  • Valid driver’s license required

Responsibilities

  • Act as Liaison and primary contact for Employee Services (ES), State Family Leave, Short-Term Disability, and Long-Term Disability (LTD) related inquiries
  • Act as primary point of contact for Sick Pay, State Leaves, LTD policy and time coding questions regarding sick pay benefits (both company-provided and statutory time), maternity leave, parental bonding leave, LTD, Paid Family leave, Sick in Family and Military leave
  • Process and calculate Sick Leave End Dates (SLEDS) and provide to Managers and third-party administrator
  • Ensure sick pay quota buckets are available and accurate for employees
  • Manage the day-to-day relationship with third-party administrator including interpretation and application of established contractual agreements and state laws
  • Develop and maintain effective relationships with key stakeholders to share best practices and provide compliance advice
  • Discuss LOA claims with Labor Relations team, and respond to their questions in a timely manner
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